레드 루프 인 산타 아나

Bed linen was disgusting to say the least! It had smeared feces & hair on the fitted sheets, both beds. As we peeled back sheets to spray Lysol, we found more hairs on mattress cover. We also found hairs inside pillow cases as we took them off. We wiped down toilet seat that also had yellow staining and hair. Light fixtures over beds were visibly covered with fingerprints and left black dirt on Lysol wipes we used to clean. I had no choice but to stay there due to a pending surgery the following morning. We asked for clean linen and were first given one set of stained linen and then given two sets of “clean” linen after I pointed out the 1st set was stained yellow. I couldn’t believe that I paid money to stay here but I was having surgery the following morning and just couldn’t stress myself anymore before the procedure. We also had to stay the next night because my surgery was over at night and I wanted to remain close by the hospital in case of complications.

Great experience

Anything good

Excellent

Been there twice and its always a pleasure.

Bath tub was leaking and shower head was broken the hand held one not the main one also the WiFi was not available and would not work for any device. Give it 2/10

Property was closer to Disney land, but their staffs are not friendly and smiling, also the bed caused itchiness in our bodies not sure if it’s clean or there are bugs in the bed.

Excelente atencion

The smell on the room was sucks and the lady came to early for room service. It was loud at night to sleep well. I didn’t not recommend

Buen servicio y buen lugar

Close to the mall and have over sized parking

enjoying my stay for Thanksgiving

Falta limpieza en general

The room was not very clean. You can tel bevause there was dust built up on items placed near the sink. One wall had no power so the clock did not work so i had to rely on setting the time on the microwave. The comfortable also had a stain on it .I would not book again. I booked only bc i needed to be close to the train station.

Thank you

This was a nice comfortable place, room clean and staff was friendly

Promised a kitchenette and was a lie, costed us a 1 day charge for the inconvenience, will never go here ever again. Management wouldn't do anything at all to help us....

Good location

It had a bad odor when we walked in and there was hair in the bath tub

It was pretty nice and quiet