Renaissance Baltimore Harborplace Hotel

Clean and quiet. Walking distance

It was a cold room and housekeeping did not do much in the room. The coffee and cups were not replenished and the bathroom didn’t seem cleaned. I enjoyed my stay because I rarely do this by myself. However it could have been better

Was not close to shops, grocery stores, main highway. But it was clean and staff helpful and friendly. Our room was a huge distance away from elevators, which we did not expect. For seniors this added stress.

Great staff!!

Great location. Lots to see and do.

Safe and clean

Amazing!

Excellent services

My grandsons (3) and I had an amazing stay . Room was large , comfortable beds and very clean . And of course the pool was great.

Friendly staff. Parking within the building, you don't have to go outside.

check was great the front desk done a great job

According to my itenerary checkout was 12:00 pm. They locked me out at 11:00. They let me get my bags thereafter.

Not very friendly staff, room was nice and good location. But not very customer service/polite forward vibe. Was the let down of the hotek

The rooms were nice

I had an excellent experience at the Renaissance Baltimore Harborplace Hotel. Prior to my arrival, I spoke with Cynthia over the phone, and she was incredibly personable. It was such a pleasure speaking with her that I made it a point to tell her I’d meet her in person the next day when I arrived. From the moment I checked in, the hotel exceeded my expectations. They accommodated every need I had, and the room, along with the breathtaking views of downtown Baltimore, made my stay unforgettable. When I arrived, I had the pleasure of meeting Cynthia, and I have to say, her customer service skills were unmatched! Something that’s rare to find in the industry these days. It was refreshing to see someone who truly cares about creating a positive experience for guests. To top it all off, the hotel followed up with me after my stay to ensure everything went well. If you’re looking for a great place to stay with amazing views and outstanding service, I highly recommend the Renaissance Baltimore Harborplace Hotel.

We Went There To Watch The Fire Works

Friendly and helpful staff!

I paid for a harbor view….what I received was an obstructed view. The customer service person Andre did his magic and made an actual harbor view. The last time I used Expedia I was bit by a bed bug….Andre saved this one for you

The staff was nice and the room was large with comfortable beds. The maids have definitely slacked on cleaning the rooms.

I absolutely adored this hotel! It’s hands down one of the best places I’ve ever stayed in my life. The rooms were spotless and comfortable, and the food options at the facility were delicious. The staff went above and beyond to make sure everything was perfect. Plus, it’s just a stone's throw away from so many amazing spots near the harbor. I can't recommend it enough!