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Excellent place to stay when in the burbs.

NA

If you do, don't expect any kind of refund if something serious happens last minute before you actually arrive.

First Class all the way

Great conditions and very comfortable rooms

Very comfortable

We’ve stayed many times and love it’s convenience to the convention center

We come here every year for my company Christmas party. We love the hotel and the pool and hot tub are amazing!!

Terrible view

Great get away

Not many foods options at hotel

It’s my third time staying here and I love the lobby. It’s so gorgeous and cozy. The rooms are very clean and comfortable.

The only issue we had was that one of the TVs in her room was not working. Otherwise it was a lovely stay

At night. I

Beautiful clean rooms

Beautiful lobby, great food options, nice clean room. Could have used a microwave somewhere handy. I had food from the restaurant I would have liked to warm up later. Easy access to ballroom and convention center!!

Beautiful hotel but the vallet was constantly gone?

Our room wasn’t very clean, a lot of the things in the bathroom were very dusty and the towels smelled of mildew. We left for dinner and came back to parking attendants directing traffic. Apparently there was a wedding happening and there must have been THOUSANDS of people attending. There was people walking all over the parking lot, hitting other cars. There was absolutely NOWHERE for us to park. We called the front desk and asked what we should do and their response was “There’s not really anything I can do about the parking situation.” We are PAYING customers staying in the hotel, why are guests of a wedding prioritized for parking over a paying guest? Unsure. Ended up with a wedding guest hitting our car after we had driven around for 25 minutes trying to find a parking spot and having to park down the road and walk from there about a mile. We asked what could be done about this situation and their response was “ We can’t do anything for you, you’ve already checked in.” Will not be coming back to this hotel. I understand it is also a convention center, but people who are paying for a room should 100% be prioritized over event guests.

Second staying at this stunning Chicago suburb resort. Everything about it is perfect.