Residence Inn by Marriott Boston Marlborough

Good

Single overnite perfect for our needs.

Nice place. No issues.

Employees were great, always smiling, and very accommodating. The room was clean but it looked like someone had a rage fit in that room at one time. The fridge had a lot of dents like it was hit multiple times, fixtures like the toilet paper holders and mirrors were loose like someone ripped them off the walls and tried to poorly reattach them. The tub was cracked around the faucet and overfill plate and was siliconed back together. Our biggest complaint, however, was that the walls and floors are paper thin. We could hear people upstairs as well as down the hall. It sounded like the circus with all the animals rented the room above us. It was very nice having 2 BR's, but Residence Inn in Marlborough would not be our first choice again. It will do in a pinch.

The pool was freezing

Our room was clean but the furniture was very worn (lots of scuff marks ) and the covering on the stools in the kitchen area was peeled off. One of the fronts of a drawer in the kitchen fell off when I touched it. The walls in the bathroom were peeling. We had no hot water on our last morning. When we went to breakfast we told the associate at the front desk. The response was “ We have a boiler problem.” I understand things happen but a message on the room phone would have been nice to know this before turning on the water.

Shower was dirty Most of the light switches had dirty handprints Grossed me out The people that worked there however at the front desk were amazing

TV in one room not working. Fake fire place not working. Some broken drawers. Outside noises. Very dated. Comfortable beds. Great full breakfast, fully stocked.

Very good

Breakfast was pretty good as these things go. The eggs tasted like eggs (not plastic bag) and the orange juice wasn't diluted.

Small parking lot

Always a nice easy stay but over priced

The property is quite dirty and in disrepair inside and out. Will not stay at the same location on next trip.

A good choice

The room we stayed in the bath tub was stuffed up we had to exchange room very inconvenience

Location is great, breakfast was good. A couple of issues, Door stuck to our room, had to really push to open, TV internet went out one morning. could not watch any TV. check in was slow because desk clerk was on phone with customer.

Todo excelente hasta el desayuno.

Staff was very helpful. My wife and I are both handicapped, and the front desk employee was very helpful in assisting us in getting to our room, and helping with our luggage. One negative: the entry/exit door to the hallway closest to our room was broken and it would have been much easier for us to ambulate from our car to our room if that door was accessible.

2 minutes from a shopping Mall & Olive Garden. A really nice place, but getting rin down....could use quite a bit of maintenance, upkeep & up to date decor.

Everything was bad with these stay. Room 307, first the fan on the bathroom was broken and rattle a lot, the refrigerator make loud noises, the sink on the bathroom was clogged. The sofa bed was broken, huge gap in center. The breakfast was bad, the fruit salad taste plastic, there is not so much choice. The overall hotel condition was bad and old, lot of fan and AC was loud and rattle, all of the pathway was dark and smell funny.