Residence Inn by Marriott Tuscaloosa

The room was not up to standards as previous stays. Water did not get hot, only just a little past lukewarm. There were some maintenence needed in the room. This may have been given due to availability, but definitely needs some work done.

The shower wasn’t clean, some men underwear were left underneath the sink and the hot water wasn’t working in 122. They moved me to another room at this point I was exhausted from the long drive. Room 322 had some popcorn on the floor and the air conditioning was not working

Rooms were dirty. Was told they don’t have house cleaning later in the day.

Nice and clean

Hotel was clean and loved having a microwave and full refrigerator. It was very close to UofA campus and not too far from food places

This property was nice, clean and convenient

Great pricing

Very clean, new property that is well maintained/run. No issues

Very nice hotel, great staff, the area was beautiful. There is a walking trail behind the hotel and it’s close to some great restaurants!

The room itself was nice and staff was helpful, but our door lock was broke and we had to get staff to get us in each time we needed to go in which was annoying. The locking mechanism battery was dead.

I love the pool area and bar area.

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Very nice hotel in a very quiet spot right off the major highway. The 1br suite was clean except for some hair here and there but nothing you couldn’t clear yourself. The pool area was a bit dirty from people leaving trash and spilled drinks everywhere. The parking lot had trash as well as I pulled in and watch a truck dunk trash out their car. So sad but this place is actually nice.

Loved the hotel and will be back.

The room was nice and the staff were friendly. However, they had no food available at breakfast and they had someone pressure washing right outside our window at 7:30 am. We chose the hotel because it had free breakfast. So we were really annoyed that we were woken up early by the pressure washing only to discover there was no breakfast available because they ran out of everything early.

Very nice overall experience. Definitely will stay again

Great place to stay for fam travel.

Everything was fine

This was the worse Marriott property I've ever stayed at!! There were barely any dishes (pots and pans) in my room and the ones that were there were rusted and dirty. I asked for a can opener and the front desk had the audacity to give me something that was rusted! My stay was over a week and you mean to tell me that no one in management could pull $5 together to go get a can opener? I would have NEVER given this to a guest. Some of the staff at the front desk were rude and not helpful. I wasn't able to get a late check out today and this was the very first time this has ever happened. The excuse given was bogus and considering my status, it would've been nice to get one. Maintenance (Brandon) and housekeeping (Ms. Mary) were very pleasant and was the ONLY reason I did not check out earlier! As a former Marriott employee, this stay was unacceptable and I hope they realize this and fix it because this is NOT how Marriott conducts business with their guests! I will NEVER stay here again!!!

Property was fine