Residence Inn Harlingen

Clean rooms and hotel. Excellent breakfast, easy parking and great location. Staff were excellent:)

Nice hotel, clean, nice staff. I always come back here

My stay was made great by all the excellent customer service I received from their General Manager, Omar Perera, and then continued will all their staff. Thank you for a great stay!

Property was good

I always feel comfortable

Enjoyed my four night stay.

I got an early check in which was good. I told receptionist I wanted a quiet room on an upper floor and asked if the construction going on in the rooms was nearby and he said no. I ended up being three rooms down from renovation in the rooms and the workers blocked the egress with a big chair. Heard them talking in the hall while they were working, but thankfully no loud music I departed the next day before breakfast, but there was a grab and go, which was nice. When I returned after a 12 hour day, key door malfunctioned and I was unable to unlock it until maintenance Came up to fix it. That required three separate trips down to the receptionist. When I went in the temperature was 80° and the maintenance man put the AC on cool which malfunctioned and sent the temperature up to 87. This required another call to the front desk, who sent the maintenance man back up but it was unfixable. The front desk was initially unable to give me a new room saying the hotel was full and they couldn’t accommodate me and I either had to stay in that room or they would try to find me a different hotel but I had to pay the difference. After calling three hotels all were full. After an hour I was finally given another room with AC. Despite offers of staff to help me move all of my belongings, nobody came to help me. This was very frustrating to say the least since I was in town that was new to me, and it was about 7 o’clock and dark out when this happened

Stay was good, front desk was not kind

Property is safe, quiet and easy to check in. The person who checked me in made sure I would not be charged with 3rd party vendor. I appreciated she took the extra step and time to make a phone call at midnight.

clean, staff welcoming, rooms huge.

Male employee in morning shift in reception and dining area was brry unprofessional. Cursing. Flirting harassing coworkers. Walking into breakfast area wjerr guests were cursing and neing loud. Too comfortable and obnoxiously behavior.

Love relaxing & having a small get away , it’s always clean & organizable

We always stay here when we come to town. Exceptional service and property is lovely

I love the full kitchen. It made it easy to save a little instead of having to go out for every meal. It was nice and quiet and the bed was comfortable. We’ll definitely stay here again.

Great stay. Would stay again.

I like everything about this hotel.

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Enjoyed our stay.

Love staying here

I recently had an awful experience at this hotel. Upon entering, the entire place felt incredibly humid, making it very uncomfortable. The receptionist was extremely rude and unhelpful, which set a terrible tone for my stay. When I got to my room, it had a terrible odor that made it impossible to relax. Adding to the frustration, they demanded a pet deposit after I had already checked in. When I stepped away to address this issue, they refused to refund me. Overall, it was a highly disappointing experience, and I would not recommend this hotel to anyone.