Rock Island Inn & Suites Marshalltown

Very loud kids yelling and running through the halls from a party in a function hall. Over all it was good and I would stay again.

Great staff! No complaints!

We had to switch rooms because the air conditioning was not working and the toilet did not flush. the outside of the property needs to be cleaned up.

Good Stay, nice room, friendly staff, good price.

There were no grab bars in the tub/shower. My husband slipped and fell once. The hook for my robe on the back of the door was at the top of the door and I couldn't jump high enough to reach it. We liked the restaurant but Mexican was the only choice.

The hotel AC didn't seem to be working in the lobby or hallways. My room was extremely hot when I arrived, the AC had been turned off. The phone system was not working, I had to walk to the front desk to ask a question, my room was not close. The TV was not working, I called the front desk, the phone finally worked, and was told that maintenance would be there shortly. Half an hour later and after another phone call the front desk associate came down and tried to fix it, then said she was waiting for someone to show up, after another phone call no one was available. I'd wait util the next day. The next day more incorrect information, no one was coming even though I had been told the previous night people had been called. About 3pm she suggested I could move into another room. At that point I was just beyond pissed. I hadn't showered or eaten. I didn't want to move my stuff, I jst wanted to take a shower and have a meal.. I had stayed at this hotel previously and had a great experience, it had been sold since I was there last. I will not stay here again.

The staff was wonderful. The room was very clean. Even though the pool was full, heated, and it looked like nothing was wrong with it (there were no signs or anything posted), the staff told me that it was closed for maintenance. A couple minutes after I was told that, about 200 men came out of one of the conference rooms. I think they closed the pool because they had an over-booking of rooms and didn't want the hassle. We couldn't get our TV to work, we finally figured out that someone unplugged the TV and the cable. So we ended up spending an hour letting all the channels memorize on the TV so we could use it, the remote control wouldn't work and we ended up changing the channels on the TV every time by getting up and hitting buttons on the cable box. 🙄

Good stay, price was decent for a last minute booking. Shower could of been cleaner but it was a Good time

So many Hispanics camping out here. Hover around laundry area not speaking a word of English, felt very il uncomfortable they were talking about us. 2 rooms rented, only got 1 complimentary bag, issues checking in. Desk attendant not sure room was ready for us to check in. Come to find out no one had stayed in either room. Might want to better manage your overnight guest list! Could use some outside work. We had cracks in our ceiling and near the window. For someone night staying in the room the night prior, should not have seen hair in shower, gross!

The staff was polite and answered our questions. It was quiet. There are minimal amenities. You will need to ask for anything extra. The refreshments in the lobby were not attended to. One towel per person. But I’m sure if you asked for more they would give you some. The breakfast had several choices. This area also had minimal supplies and was not attended to. For the price, I was disappointed.

Property was decent. Room was clean and everything worked. Front desk checkin was pretty quick gentleman at desk was friendly. Bed was a little harder than I like and the pillows were small. But, they gave you four pillows per bed and overall I was there to sleep.

Worked out great. Nice pool

Room was very clean. Very impressed with service. I'd stay again and recommend others to stay

Very clean and quiet. Toilet in room 203 is very slow to flush.

Newer ownership. Rooms nicely updated and clean. Some hallways and wood areas definitely show age. Well stocked breakfast area.

Restaurant on site

Friendly front desk, great service, in a basic hotel. Nice-sized, clean room. Breakfast was okay, plenty to choose from. Hotel really needs a refresh/update - dated and worn-looking. Smokers in the hallway meant smoke drifting into our room, which was just smelling to begin with. But great service and a clean room keep us coming back.

bathroom needed attention. sink did not drain properly and toilet did not flush properly. Rest of room was great, comfortable bed and pillows.

Stayed overnight while driving through Iowa, room was clean and staff were friendly. The bed was harder than preferred but everything else was good for the price.

Property Still under construction/ remodeling and no elevators in the building. Must carry heavy luggage through stairs