Royal Inn Richmond Hill- Savannah I-95

Convenience

Hotel was very run down and Room was dirty with spiderwebs on the ceiling dirty sheets a gross bathroom they didn’t even bother to clean the mirror. It was a crap hole I had a reservation for 2 nights only stayed 1. Wouldn’t ever bother to stay there again. My advice skip it completely.

Front desk lady was harassing us made our friend leave our room on thanksgiving cause he wasn't on the room only 2 people allowed and he wasn't even staying the night and made up a booking fee soon as we get to the hotel after I called and she said it wasn't a fee need to do better and start taking english lessons if you're running an establishment with multi-language people. need to clean spiderwebs from everywhere and update the 1980's a/c never staying here again very unwelcoming

Quiet and friendly

Quiet and friendly

Microwave didnt work, mini fridge had leftover food from previous guest so it wasnt even checked upon cleaning. The toilet water was cut off because the bowl float doesnt work, so to flush you had to turn water valve under toilet on every time. Hot and cold water in shower was reversed so went with thinking we werent going to have hot water for a shower for a time until we decided to try it on “cold” and then got hot water. First day lady came in while we were in the room without knocking to come “clean”. Service probably wouldve been better if we actually understood what person at the counter was saying. Ended up leaving a night early just to not deal with it.

1 star

It's right next to restaurants and gas station which is pretty decent

The front desk clerk didn't speak to me while checking in except to tell me where my room was. She was rude. The room was NOTHING like the pictures online. It showed a noce, updated, clean room. It was dirty, unkept, and severely outdated. Will NOT stay here again.

Front office tried to scam me out of extra money when we arrived, bed & room was leaking water, short amount of towels and face rags, front office doesn't speak or understand English, grounds aren't cleaned, tv doesn't work properly. Facility needs a major upgrade asap!

Ok

Room was not clean. Linens were stained

Very sketchy…. Did not feel safe or comfortable at all

This property is not clean, towels dirty, etc.

Although the facilities were older, the room was spacious, clean, and quiet.

Too much to say, owner didn't speak English. Inexpensive motel, get what you pay for. Will NOT return

Just a older hotel

I was clean and quiet no compliants.

Reserved 2 rooms for family while traveling to Fla.. first room was filthy, food and blood, and black hand marks on wall. AC plastic housing was barely on unit and was broken in several places, barely cooling the room. Front desk didn't believe us when we complained and came to room to check. Accused my wife of moving the bed closer to the AC and it was just how we found it. She finally agreed to give us another room. 2nd room was in better shape but toilet handle was so corroded the chain to flush it with was at the bottom of the tank. I would have left but the reservation was nonrefundable. DO NOT STAY HERE.

I booked a room for 2 nights and was highly dissatisfied. The first room I was given smelled terrible and when I requested another room I was told they all smelled the same. After insisting with management for several minutes I was reluctantly given another room. Upon entering the new room, the sink was full of live bugs, but it was late so I stayed in the room regardless. The next day I went out to enjoy the city and when I returned that night the door was wide open. I am not sure how long the door was open but when I went to speak with management they blatantly disregarded my concern and claimed I complained too much and would not do anything. At this point I was no longer comfortable with staying here my second night and I had to go find another place. And as management was no help, I have not been able to recover my money or obtain compensation in any way yet. Thanks, Roberto Brito