쉐라톤 파크 호텔 앳 더 애너하임 리조트

It was fine to stay. Little bit old, but it was clean.

아주 낡고 오래된 서비스도 별로인 디시는 들르고 싶지 않은 호텔...

Worst hotel in my life. After 3 times requests, towels had been delivered. Housekeeping was requested at 1:30pm, but nothing till 8pm. All couldn’t sleep due to noisy sound from 5am. It was difficult for me to talk with the front desk due to a big sound and singing near front desk. This is the worst hotel in my life and spoiled my long trip with family.

너무 만족하며 3일을 머물렀습니다. 숙소 테라스에서는 디즈니랜드 불꽃놀이도 보였습니다.

The process at the early check-in service was very swift, kind and friendly :) Also the room was clean and cozy, with a great view. I am so happy to be here!

아기와 같이 묵었는데 아기침대를 이용할 수 있었다. 디즈니랜드까지 걸어서 가기 괜찮은 위치였다.

The property and rooms are nice. The staff is very friendly and helpful. The AC in the rooms though is a terrible design/policy. You cannot control the AC or even the fan, they do not allow you to do that. The temp is based on the temp outside so if you run hot or cold, you’re SOL. My room faced the pool (west). It was a sunny winter day, highs in the 70’s. My room was very warm when I arrived because the heat of the sun blasted it all day. I kept trying to turn the AC on but it was set to idle or I could turn it off, not on. I called the front desk and they said I can’t adjust it. I was told if it’s too warm, all I can do is turn the system off, open my slider door to the balcony and request occilating fans to be brought up. My balcony can be accessed by the rooms on either side of me, not a safe idea. Also, I don’t want to hear traffic and people below when sleeping. The slider doesn’t even have a screen. If it was spring, summer or fall, getting bit by insects would be another issue. If they allowed guests to control their own room temperature comfort, I would stay here again. But as is, I couldn’t get comfortable enough to stay asleep.

Unfortunately, did not have the best experience with customer service. Waiting over 2 hours for the most simple and fast response and they actually never arrived. We checked out and they still never arrived. So disappointing I was really enjoying my stay until this happened.

This was a good place to stay for one night. I didn’t experience the amenities. I didn’t have issues with elevators.

Great hotel - staff were friendly and professional throughout our stay. Will definitely stay here again!

Great location for visiting Disney. Savor Dining has great pizzas. Clean room. However, the patio furniture was dusty. Downside: The staff vacuumed the hallway carpets around 6:30am every morning, it was way too early, and so loud. It was even 5:20am on the last day of our stay, and the staff were chatting and laughing so loudly.

Check the parking charges. I was charged double for 2 nights. $150.00!

The additional charges for wifi is overkill

We had a terrible experience with the front desk male attendant this morning (Jan, 30th) during check out. We miss understood how the parking ticket worked so we didn’t use it and payed directly on the credit card. During checkout I tried to explain to him we didn’t use the parking card he gave us so that wouldn’t be a double charge and he was extremely rude to us, doubting we have had paid, even tough we showed him the credit card receipt. It was necessary ask to speak to the manager and the parking company employee to solve the problem who finally said the receipt we exhibited was proof of the payment. Very bad experience for a family vacation…

Enjoyed the customer service, amenities, and proximity to Disneyland. Close enough to walk and easy shuttle access is an option because the shuttle comes onto the property.

good experience

Sin wifi

Amazing Hotel. Very close to Disneyland

年末年始のディズニー利用の為3泊しました。ディズニーから歩ける距離で、とても便利でした。ただ、レンタカーのパーキング代が3泊4日で18,179円でした。リゾートフィーもあるならリゾートフィーとパーキング代です。 少し高いですね。 サンタモニカのヒルトンのホテルのパーキング代の方が安かったです。 受付の方は、丁寧で、日本人にも慣れている様子でした。部屋のお水とコーヒーの補充など、必要な物がきちんと補充されていて清掃もきちんとしてもらえて良かったです。またアナハイムディズニーに行く際は利用したいと思います。

Great clean hotel with all amenities that you ciuld want. Beds were comfy