손더 바이 메리어트 본보이 더 더치 아파트먼트 롱 아일랜드 시티

Feedback on my stay I Paid high price for 4 nights room with terrace Positive: nice Manhatten views, friendly staff Negative: all the rest. where shall I start Cleaning/changing towels/bed linned. Only happened once during the stay. I was on 1st day informed, that it needed to be requested….which I then did. Still nothing happened. Unacceptable. It’s a self service hotel. Expect no service. No in room telephones to call reception etc. Staff: all though friendly, especially front desk were laisy. Mourning in front of guest and showing no interest. Also gave contradictive information . After 5pm, there were nobody in reception, during day up to 4-5 staff…but still they were doing nothing! Hotel: ok’ish. Nothing special. Very std Check-in. Requested same information several times. Lack of professionalism Location: near metro. However area is no eye candy. Had I paid half, i would have considered it reasonable. Prices are in general high in NYC, but for this price there are much better options

Nice and clean property. Good location and close to train station. Room had tea, coffee maker, microwave, and fridge. Only thing missing was a gym on the property.

I think the rooftop terrace area is great.

This is a hotel that is a safe place to stay for the night but not luxury by any means

I would stay again

Hotelli sijaitsi loistavalla paikalla hyvien kulkuyhteyksien äärellä. Huone oli siisti ja hiljainen. Majoituittuisin tänne mieluusti uudelleen, jos joskus palaan New Yorkiin

Travis and the staff at the Sonders (THE DUTCH) are amazing. This is our third time staying here and we recommend this place to anyone. The views of Manhattan are amazing too. This place is quiet and near to everything you would like to do in NYC.

Very clean, quiet room. Perfect for 4 nights while we were in town for the United Airlines half marathon. Easy access to trains and quick trip into Manhattan. Coffee machine and water on ground floor. Using the mobile app to access the room is very quick and convenient.

The rooms are very loud, you can hear guests arriving in the middle of the night. The room wasn’t deep cleaned, hallways a bit shabby. Overall the pictures make it more than it really is.

Alles in allem war es ein Aufenthalt, der okay war. Allerdings war es sehr laut und nicht so ganz sauber, da Haare in der Dusche waren. Unter dem Bett war eine Hello Kitty Socke von den Vorgängern. Einmal hat es sehr stark geregnet da kam durch das Licht im Badezimmer, das Regenwasser durch. Die Nachbarn meinten, sie mussten rauchen, und somit zog der Rauch unter der Tür durch in unser Zimmer.

Overall Fantastic.

Very clean, nice amenities downstairs, lockers to keep your luggage in which was my favorite. Not too small at all, nice workers.

Nice little area and hotel.

Great stay

Es war leider nicht so sauber wie erwartet. Wir haben ein Nagel auf dem Boden gefunden und die Toilette hätte viel sauberer sein müssen

Net en nieuw hotel. Mooie ruime kamers. Verschillende metro haltes dichtbij. Ondanks dat het een hotel is zonder receptie toch hele dag medewerkers aanwezig.

Had a great stay and the service being all online was new but all went smoothly

Sonder The Dutch in Long Island provides little beyond the room itself. You’re expected to pick up your own towels, they charge extra for room cleaning, and there are no vending machines. When I asked about the broken ice machine, the front assistant casually mentioned that it’s just not plugged in. Additionally, when I inquired about the fine print on their app regarding cleaning charges, the staff claimed those fees don’t apply at this location—an explanation that felt inconsistent and confusing. Unlike other hotels we have stayed at, the high weekend rates carry over into weekdays even though they would offer lower rates for new reservations. When I inquired about an early checkout, I was told I could leave but would still be charged for the rest of my stay on the higher rates. It also seems intentional that there’s no manager on-site, making it impossible to address concerns or hold anyone accountable. The encounter my husband had with the staff was horrible. They resisted giving information on where to file complaints and would not speak with Sonder’s corporate office on the phone. We did finally resolved the issues with an upper level staff the following day, but this experience was so disappointing that I will never stay at another Sonder-branded hotel anywhere in the world. Their lack of accountability, inconsistent practices, and disregard for guest satisfaction make this brand a complete no-go for me. Definitely not worth the cost.

Sonder , The Dutch was cool. I just didn’t appreciate their cancellation policy, after a discrepancy on their part. They made an error and almost got away with charging me for it. A terrible occurrence indeed.

Hallway and room had a faint smell of puke. Blood on the bed and bed sheets, pretty worn room. We found hair and dust all over the room including shower and bed. Walls were paper thin and we could hear other guests conversations in the hallway, also heard all sounds from the elevator. A/C was very loud and did not work well. Staff were nice.