Sonesta ES Suites Baltimore BWI Airport

출장 시에 이용하였고 15박 이용하였던 후기 입니다. 16일 있어야 해서 레지던스형 호텔이 필요하였고, 근처에 해당 조건과 가격이 합리적인 곳을 선택하였습니다. 기본정보 작은 부엌을 갖춘 레지던스형 호텔입니다. 시설이 약간 오래된 느낌입니다. 부대시설 수영장, 헬스장(24시간), 간단한 식음료 판매대, 코인 세탁/건조기 서비스 조식, 주 2회 청소 장점 친절한 직원 분들, 서비스 조식이 종류는 작지만 맛있습니다 주차장이 넓고, 간단한 조리 가능한 주방등 단점 오래된 건물이다니보니 노후한 시설이 보임 주방이 아주 간단한 조리 가능 수준이고, 냄새도 잘 빠지지 않음 방 조명이 전체적으로 너무 어두움

쾌적함 주방용품미비(그릇이1개밖에없었어요)

시설도 깨끗했고 직원도 아주 친절하였습니다

This was a 5 star stay at a 1 star property. This would be a generous 2 star but for the staff. The staff was great and so was breakfast. The property is falling apart. The doors dont close, the keys barely worked the fire alarm was beeping alerts in multiple buildings both nights of our stay. There is no evening food that is close they are horribly inconvenient to get to. Door dash was barely functional. The door to the room was destroyed it had clearly been kicked in and pry barred open at least 100 times. It took myself and my mother to lift and push to get it to latch even then we baracaded the door because it seemed a stiff wind would blow it open did not feel safe. The heater blared all night it was horribly hot in thr room no matter what we did. EXCEPT WITH THE BLINDS OPEN we discovered in one of the rooms there was a hole that led directly outside that cold air was blowing through i could see clear thru to the parking lot through the dry wall. Which ment it was either freezing in the room or 85° the pillows were so terrible i can only describe them as cotton candy. It took 5 pillows stacked to even make it aeem that i had a pillow and by then it was really just the pillowcases forming a pillow. The interor of thr pillows while appearing fluffy evaporated the moment we touched them. The crib was a broken sained 20 year old pack and play and the pull out couch was awful. i would return but only with a personal pillow, without the kids because of the staff

We appreciated the convenience of airport shuttle, extended parking and buffet breakfast, all for a very reasonable price. Service was excellent.

Were staying first night after a long trip room service knock door an literally bring us out of the room because they have a contract and have to do some clean issues... very bad organization if ho have to do this type of cleaning you just skip those rooms.

The front desk (Ashley) & reservations staff was friendly and accommodating. The property was well treated for the snow and icey conditions. One side of the closet handle was loose and looked like it was repaired bur should have just been replaced & the toilet ran after flushing.

No early shuttle service to hotel which doesn’t make sense as the airport is international. Checkin staff was not caring or attentive. Room was hard to get to and room are not connected to hotel lobby. Did not feel welcome or comfortable during my short overnight stay.

All was good other than the smell of marijuana as I went to walk in the front door to the lobby and then again in the lower level of the building I stayed in. The room is nice.

The stay was very pleasant, it was amazing that it had 2 rooms. I wished more hotels offered the same set up.

NA

It was great... comfortable.. beautiful spacious

I’m love my room

The back door to the building I was in didnt work correctly and had to use the side door-very inconvenient and facility smelled of marijuana

The front receptionists were so nice.

Spacious room! Bed was firm, pillows soft. Room lighting was too dim.

I only stayed at the property for a few hours during a layover and the room was generally clean. However, one of the floors had trash in the hallways…I don’t know why. It may have been one of the guests but it was a little disturbing to see. I was too tired to tell the front desk, so maybe they would have done something about it. The front desk guy was nice and professional.

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Friendly staff, large clean rooms. Quiet. Would definitely stay here again.

We didn’t like , we had to pay to park .