소네스타 심플리 스위트 스태퍼드

People sitting outside drinking, smiking, doing drugs. They damaged my car and dented the hotel door. The manager still charged me two nights even though i left after the first night

Good

The room reeked of smoke

First time to stay there. Pleasantly surprised how nice it was. Bed was super comfy. Used the full sized fridge but not the oven. Pet friendly as well. My 2 dogs enjoyed the huge field next to the parking lot.

Hotel is older needs to be updated. Since they have kitchens, roaches were very noticeable. Bed not comfortable, could not figure out how to turn on the shower head, or if it even worked. Had to take a bath. The room was clean, ac worked well. Full size fridge, was clean. Many restaurants and stores close by. Staff were very polite. Seems that people live there, since the price per night is affordable.

They didn't have my reservation even though I booked it over a month in advance and called days after I booked it to confirm I had a room and whoever I spoke on the phone with, said my room was confirmed.

The room had a few bugs and stains in the restroom. I was also downgraded to a smaller room after check in since my original room was ready. Front desk told me it’d be the same type of room, but it went from a king size bed to a full.

While the property is located wellband area around it is good, the place itself is not well maintained. The pillows were old and Lumpy and the blanket had multiple holes in it. There was no hook in bathroom and the rod was also missing in the tub to hang clothes. Chose the place based on sobesta sinoli suites in other locations but this one need much better maintenance. That was good. Ok for one or two days stay but would rather choose other places in future.

Waited a long while for check in, I was getting in around 9 which is not too late. Shower in my room did not work. AC unit was leaking. Lots of people hanging out in the hallways blaring music every evening.

It was a nice stay. But no grab n go breakfast.

Very nice place

I thought Sonesta Simply Suites was an exceptional hotel. The price was fair and the room was much more than I was expecting. It felt more like a small apartment than a hotel room.👍

Lots of roaches

Front desk person as helpful and kind.

Run!!! Don’t stay here amenities around hotel are great. Roaches in room everywhere. Stranglers just roaming around all hours of the night. Not worth the price they were asking for per night.

The property was up to part and wel lighten but they deodorize the rooms. Otherwise 3 🌟

K

When I booked and paid for the room it was supposed to be a double bed, but I was given a single Queen with a pull-out bed at check- in the young lady was sweet, but she gave a room key to someone else's room that was occupied, and said it was her manager that assigned the room. I accepted the room due to us being tired for the day. The next morning I did receive a phone call the next morning while Ibwas on my way to work asking me if I would like to keep the room or transfer to another. Due to the price difference I decided to stay there. Besides the staff needing additional training for customer service, I would stay there again.

Affordable, convenient close to highways, clean room

The lady that works the morning shift (6-2) fair skin ( African American lady ) that wears glasses. Very rude and unprofessional. Made my stay very much uncomfortable, had one Hispanic house keeper, walking (sneaking) to the outside door of my hotel room just to see if I was smoking inside the room . Just so she could put me and my child out the hotel (nun refunded). I asked for Fresh Towels ( which I never received) until next shift .