Springhill Suites by Marriott Morgantown

Very good hotel with honest price

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Overall it was very nice stay. Clean room, staff is very friendly, and breakfast was good and I like the 24x7 coffee. Indoor swimming pool was out of service, the hot tub was out of service, and the laundry service was out of service with no mention of it while booking.

I picked hotel compared to others for hot tub but after I checked in found out that both the pool and hot tub were out of service. They suggested I drive to another property in the freezing sleet. Bedding was extremely thin and room was freezing. Had a hard time finding thermostat. It is hidden behind Tv but couldn’t be moved from 68 so did not sleep well as too cold. Very noisy in the am. Disappointing for the price.

The staff was great!

Front desk was good Place was a little dirty Bkfst was good

The pools cold, but other than that everything was good.

We had an excellent stay, there was stuff in our fridge which was the only bad thing in the room. The only downside was that we couldn't stay longer. Staff was wonderfully helpful.

Pleasantly surprised

Quality, well-kept hotel with excellent, customer-oriented staff, especially Abi. We enjoyed our stay there!

First room was dirty, bed had been slept in.

Great place to stay. Friendly staff, clean and spacious rooms, and small pool and hot tub along with fitness center. Plenty of food places as well as a gas ststiin within walking distance. Breakfast was just okay but edible. Was up there overnight for my graduation. Would book this place again.

Comfortable room, spacious, quiet

Suite room was perfect for our family of five. Friendly and helpful staff.

Nice

Clean, good customer service

Check in was amazing! After that it kinda went down hill. We have stayed at this hotel several times for the pool and breakfast. But they recently made some upgrades that really downgraded in my opinion. Breakfast used to be amazing with waffles, eggs, bacon to now some pre bagged not so good food that no kids wanted to eat. The new breakfast area has way to high tables for people with kids so had to go back to our room to eat bc the low tables were taken. Hot tub was not working and when I checked out I was charged twice for my room. We usually stay 2 times a year for activities in Morgantown but will be finding a new hotel with better breakfast and working hot tub

Stay was great Bed was very compfy coffe was nice and strong

When there wasn’t a cart available to transport our luggage and other things the evening manager immediately offered to help and came out to our car and with us took them to our room. We offered a tip and she declined it. An example of exceeding expectations.

The room was very clean but the elevator and windows were very dirty. Room was very nice and the bed was very comfortable. I would definitely recommend this hotel. And the staff was amazing