스테이브리지 스위트 콜럼버스 유니브 에어리어 - OSU 바이 IHG

너무 별로입니다 다시는 묵고싶지 않은 호텔입니다 숙박비 결제도 자기마음대로하고 호텔스닷컴 리워드도 적립을했다가 취소하고 제대로 적립도안해주고 계속 컴플레인을해도 바뀌는게 없습니다

Staff unfriendly. Missing accommodation rewards and paying multiple additional times. Requesting cancellation of payment, customer response was unpleasant. No accommodation recommended.

Very nice place

Some drawers and cabinets were missing or broken, but the rest of the room was clean

Millie was very kind and caring

Reserved this for a medical procedure and loved how in proximity the hotel was located in reference to th3 hospital. But also how nice the hotel suite we had was. Extremely comfortable and attainable for getting in and out.

Generally nice layout but the room we stayed in could use a new mattress. Also the tub/shower could use a refresh. Tub looked stained and temp control was broken.

Outstanding staff! Very comfortable and attractive place.

Just mehhh. Small parking lot, room service came in 1X while we were there, which was fine, however, they didn’t take garbage, and took towels, etc only to replace with 3 towels and nothing else. Even took blanket from pullout couch? Barely enough parking places, super tight if driving a big truck. Staff was friendly and seemed clean enough. Our shower door didn’t even come close to closing and water pressure was not good.

The hotel overbooked and when I arrived I was told my room was not available. Instead of assisting they told me that I needed to find my own lodging, even thought it was 10 pm. The general manager was no help and I was told that he was sleeping and had to be woken up. Will never stay at a staybridge suite again.

Very nice hotel, clean, comfortable, very friendly staff. The only thing is the shower door opened toward the sink making it awkward to maneuver in the bathroom. Not management’s fault. We highly recommend this hotel.

The hotel and property was very nice. The hotel itself was excellent. However, i am not sure where to place blame. Upon arrival I was told i did not have a reservation and after further investigation was told my reservation were canceled. I did not received any type of notification that my reservation was canceled. I had booked online and was given the opportunity to pay upon arrival on Sunday day of my stay, however, hotel canceled on Saturday as per the hotel wasn't sure i was coming. Now, correct me if im wrong, but shouldn't that happen on Sunday not the day i wasn't scheduled to be here. Make it make sense

It was a very pleasant experience there and I will stay there again

I would recommend there.

The pull out mattress was a bit nasty. Other than that it was an ok stay. The customer service was excellent! I wish i would've gotten her name but the older lady at the front desk was top notch in my opinion. Extremely helpful and nice. I appreciate it. It was our 1st trip to Ohio and she helped make it a good trip. Thank you.

Great

Very pleasant welcoming staff. Convenient location near Riverside Hospital. They were almost booked solid yet it was quiet and seemed like we were just one couple among a handful of others. Great hospitality.

Great staff. Great breakfast

I liked it

Our room was clean and the staff were very friendly. Breakfast was good as well My only complaint was the cost of parking on game day! $40 cash when your staying at the hotel is a rip off. You can park much closer for 1/3 to half the price. Parking right down the street by McDonald's is only $20.