Staybridge Suites PLANO - THE COLONY, an IHG Hotel

Was good place and restaurant is enough good..

Bads: In my room . Sleeper couch was ripped . Refrigerator kept making ticking noice . Bathroom flush was slow . Garage disposal was not working properly . I think overall property needs attention to details and some upgrades Goods: Breakfast is very good at this property . Staff is friendly .

Great stay!!!

there was a smell coming from the room and the sink in the kitchen needed repairs. The rest of the room was great, service was great and breakfast was great

Hotel muito bom, o cafe da manhã é muito bom, funcionarios bem educados e prestativos, so faltou queijo e presunto no café da manhã, e deixar agua e café o dia inteiro pros hospedes. A janela do Apartamento não abria, o que era ruim, porque ficava o cheiro da comida ali dentro, mas no mais, foi muito bom. Ficaria novamente

There was excessive mold on the AC output, the AC intake was excessively dirty and dusty, stains on bedding, dirty toilet, and a bug in the nightstand. Asked for a refund but was told no because I had been there longer than one hour, it had been two. Ended up walking out on a two night reservation due to feeling unsafe and unclean. Finally got a refund for the second night after several rounds with hotel and Expedia.

The food and food options were slim. It could have been better.

Door was open at arrival, looked like room had not been cleaned in some areas. Pool was nothing like the pictures on the website.

Always a nice stay and really enjoy the breakfast!

Our room wasn’t cleaned properly, restroom floor was dirty as well as the restroom door handle it was sticky. Towels had hairs stuck on them. Elevator felt like an oven, it was super hot.

Excellent property

We were in town for a wedding. This place was convenient to restaurants and highways. A pool was there although we didn't use it. Breakfast was tasty and convenient. The personal were all friendly and helpful. I would recommend staying here.

Room was filthy had to get Clorox wipes. Bed sheets were not clean, the toilet was broken and who ever refills your lotions shampoo/conditioner along with body wash isn’t using dove products. It was watery and cheap caused a rash.

It was a nice vacation. The room was supplied with everything I needed. I just brought my own food. It was a great stay and the staff was very helpful and courteous.

Very nice for the 4th of July weekend

It’s always a nice experience staying here

We have stayed here before and been very happy. The chair and ottoman need to be replaced. I took a picture of the chair and took it downstairs. The front desk said they would note it but nothing was done to replace it. The room is showing some age. The A/C was having difficulty keeping up with the Dallas heat. Shower had some mildew.

This is my second stay here, I look forward to returning this summer!

Stay here every time we visit Texas, beautiful room, wonderful breakfast just a great place to stay!

Great