Sterling Inn Niagara Falls near IAG Airport

Very Good Room

Great customer service. Attendant left a key for us to access the room off hours due to us arriving late to the hotel. Unfortunately the room was in horrable maintnance condition. Was not good maintnance and upkeep wise. Untop of that my wife and i are not smokers and the room smell like a smokers paradise. Could not get a good night sleep due to the smell.

Room was clean, owner was nice, but it was extremely noisy. We drove 10 hours to get there and we weren’t able to get some rest. Wouldn’t recommend this place.

The wash basin is outside the washroom, totally not convenient and poor hygiene standard very noisy, can hear the next door taking shower, open and shut the door, talking, etc. couldn't sleep well

For the price! It was ok

Overall was ok experience… only problem was the old carpet inside the room was so smelly and dirty:(. I suggest to use some room freshener to make it better. I couldn’t sleep whole night because of bad smell. Otherwise the rest was no problem.

Extremely noisy due to traffic

The only problem i saw / heard was the other people in the room arguing loudly after 11pm - 3am -- was ready to call office when it findly stop but it wasnt tje mangerments fault Thank you Roxanne

Room 123 ,the bath tub got a hole that was sealed but it looked dirty , the bathroom walls paint got bubbles in it and ready to peel off , the air conditioning will be on and off every few minutes. Someone left a bag of green onion and a bag of dried bamboo shoot in the fridge and it was noisy when people next room turn on bathroom shower water.

The hotel itself is nothing spectacular HOWEVER the staff is AMAZING. The rooms are outdated but EXTREMELY CLEAN. I will stay here again just for the friendly staff. Highly recommend.

About what you'd expect for a bargain motel. The room was spacious and comfortable, with good storage options and enough electrical outlets. It looked pretty clean in spite of a musty odor. The beds were nice. Being right on a busy road means it can't help being a bit noisy all night.

Affordable and good

It's not in the best part of town. However, the rooms are clean, and well updated for the price. The biggest problem is the WiFi does not work at all. That might have only been a problem when I was there. Plus, it's only a 12 minute drive away from the falls. It's a good deal since you can be nearby without paying so much to be close. Again, though, you're not in the most wonderful part of town. I would go again just for the price and location near the falls. What really makes it great are the staff, they are very friendly and helpful, which keeps it from falling into a sketchy motel.

Host was courteous; however, the room had smell; asked the host and he sprayed air freshner. Iron did not work. Wifi/Internet was pathetic.

Clean and close to all shops and malls.

Very clean and nice staff

Poorly maintained, bad smell, dust could be seen, no cleaning.

Nice owner.

I booked this very quick and was very pleased with my stay. From the time I checked in the owner was amazing and super helpful. The rooms were really clean, as soon as I walked in I could smell the cleanliness. The room is old and does need some updating, but overall would recommend.

Some employee asked me three times as I walked to my car about giving a tip. In broken English. Not cool.