SureStay Plus by Best Western Twentynine Palms Joshua Tree

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오래된 호텔이라 호텔 컨디션이 최상이라고 할 순 없지만 깨끗하게 관리되어 있었고 조식이 괜찮아서 가격대비 추천할 만한 호텔입니다.

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near everything

Room was clean. Very quite. Staff was very friendly

Clean room quite

A dump! Run down filth ! Gym, pool and jacuzzi closed, they don't disclose it. Looks like motel is never maintained. Filth ! Staff was friendly , looks like they get taken advantage of too. Breakfast is also disgusting, but ladies friendly , I tipped them , not their fault owner is cheap! I'll never stay at a Best Western because of this , should be 1/2 star.

There was a leak from the ceiling and it kept us awake all night

Staff was very accommodating, considering how late I arrived. All the staff was super friendly. I was downstairs, I could easily hear the upstair neighbors thumping around and everyone's water pressure as neighbors turned on their showers. Breakfast was good and much appreciated. Thank you.

Decent.

Besides front desk personnel, everything was so bad. I would give negative stars if I could. The bathroom was broken and moldy, curtains were ripped. The floor was so dirty that you can’t even put your feet down without getting it dirty. Outlet for hairdryer was not working. Breakfast was a joke, not even chocolate milk available for kids. Stay away from this motel.

Great breakfast. Jacuzzi out of service.

I booked this room because they advertised they had a pool and hot tub and neither were available.

You get what you pay for. Close to hiking/ park. Facility / rooms are very outdated. Bed was comfortable and clean. Pool area was disgusting. Hot tub was empty and nasty. The eggs were basically frozen at breakfast. Got a day pass for the Omini hot spring spa in Palm Springs an hour outside Joshua tree after staying and it was amazing and made up for everything.

We booked a room with a kitchen, but upon arrival, we found it to be in very poor condition. The kitchen was extremely outdated, covered in grease, and even had a frying pan filled with oil left in the oven. The listing claimed to include kitchen tools like knives and a cutting board, but none were provided. After asking the front desk, they supplied plastic utensils along with pots and pans, but the pots were dirty and required cleaning before use. The room itself had an unpleasant odor, reminding me of body odor, so we had to open all the windows to air it out. The carpet appeared unvacuumed for some time, and there was a small hole in the ceiling that looked like it had been cut with a knife. Additionally, the window screen was bent and looked like it had been kicked out; we put it back on as a courtesy. Overall, the experience was disappointing, especially given the extra cost for the kitchen. The lack of proper supplies and poor maintenance of the room made it an unpleasant stay. We will not be returning.

There was black mold in the shower, there was a baby cockroach in the room. The pool and hot tub were not working they said due to maintenance issues

Average

The sink water didn’t work good it dripped. The light around the mirror wasn’t good

I paid extra for a room with a jacuzzi bathtub, and it did not work. There was no hot water in the tub no matter how long I ran it. I advised the front desk and was told I would receive a partial credit for this, since the room cost extra for an amenity I could not use, and I was not credited anything.