The Berkeley Hotel

Very helpful staff

Great location. Just finishing complete room redos and it is going to be great. Also adding new restaurant.

This is a beautiful boutique hotel. As you walk in the staff greets you with a warm smile and there is complimentary tea and coffee. The rooms were beautiful and it was in walking distance to some great restaurants. This is my new hotel of choice when I am in downtown Richmond!

Friendly staff and very nice accommodations

The view was disappointing, view was of an alley.

Convenient to family visit, great breakfast option. Bed was terrible, too soft and should be replaced.

The hotel was very nice, staff was very friendly. Only issue I had was with the heating system in the room, it was very loud when I kicked on. Sounded like a car was starting

As we told the staff when we left, there were a number of issues with our room. 1- the door to the room was left propped open when we arrived. This seemed like a security issue, though the room was safe when we came in 2- the room was very cold, 68 ° by the thermostat. I turned up the heat, but the room never heated up 3- in the middle of the night my wife got cold and looked for a spare blanket. There was none. We could have called down, but we were dead tired and it was after midnight 3- my wife emerged from the shower and only then noticed we only had hand towels! Again, could have called down, but she was already soaking wet. 4- the Keurig coffee maker did not work. 5- the tv remote had no volume control. We couldn’t hear the sound. A shame.

No dislikes. Very nice stay, would book again.

Friendly, helpful staff and a great location downtown.

Fine old historic hotel with comfy beds but lots of inconveniences. Heating in our room didn’t work and stayed at 62 despite 2 fix-it calls - no extra blankets. Small bathroom with toilet up against the wall, no grab bars, trickling shower. Tried to get a drink in bar before going out to dinner, cancelled the order after waiting a half hour. Parking is a couple blocks away and expensive. Not returning to the Berkeley.

We travel to Richmond every year on this weekend and this is our second time in this hotel. We love how convenient it is and on top of that it is a nice venue, people is nice and attentive, the property has a classic style but the rooms are being updated. We love that our room had vinyl floors instead of carpet. Restaurant in now open for business.

A great room for the value! Valet was great and everything was clean and comfortable!

Always friendly staff and convenient location. Now the restaurant serves food all day. Check out is 12pm which is to me is more than generous. Many had to wait for their rooms at check in including us. Perhaps an hour earlier checkout might help this wait to be less.

The Berkeley Hotel was such a pleasant surprise! It is lovely and has beautiful, spacious rooms. Very clean and comfortable. Definitely recommend and I would definitely stay there again!!

I had an amazing stay in this beautiful historic building that was just a short walk from the trail and close to numerous restaurants and attractions. My evening was truly wonderful, and the check-in, check-out, and parking processes were all very easy.

it was very old property and surrounded old building , no viewing at all. but just staying a night, not bad, not good.

The hotel itself is kind of old and i understand some people might like the old aesthetic. When we got to the hotel we asked for a microwave and the website says you can ask on request but the front desk lady immediately says “No you may not ask for a microwave” not just only that, there isn’t any refrigerator, the bathroom was old and there was a fly/bug in the room. This is my first time I have ever have to put a review for a hotel and it was this bad.

Nice hotel in great neighborhood. Could use a spa/pool and some complimentary b-fast items. Night male desk clerk told me zero about any hotel amenities, nor restaurant hours, and when I asked about any late late food options upon my late arrival, he was unwilling to share anything and told me to google. So this took me awhile, since unfamiliar with area. And then had to seek out other staff members in the morning for any info on the hotel. The women on day crew (met a desk manager and a housekeeper supervisor) are excellent! I would replace the night guy with someone who cares.

Starlet and Noah at the front desk were very helpful, and everyone else I met there was friendly and seemed happy. The area was cool and overnight garage parking nearby was affordable and safe. Even traveling alone I felt safe and comfortable in Richmond!