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Nice hotel Wonderful location

Room had issues with air conditioner and after second day they wanted to move me to another room but for us was too much picking and moving so they solved only by offering $200 credit witch I think wasn’t enough for the inconvenience

Extremely limited and overpriced restaurant/bar menu options; stayed in two rooms within 6 days. Beds were uncomfortable in addition to the noisy, loud, and ineffective air conditioning units in both rooms.

We always stay at the Don every year on our honeymoon. This year we went in right after they had just refurbished the building after the hurricane that closed them for 6 months. While we were happy to see them open and see the familiar faces, their prices have doubled across the board, probably to make up for lost revenue. Everything from food to drinks to morning coffee was exorbitantly ridiculous. We will definitely be considering this when we plan next years vacation.

I dined here for brunch a year ago, and decided to return to the Don CeSar this summer as a hotel guest. I had been looking forward to this trip. The hotel is very cute, and the staff are very nice. My only complaint is that they contract out their beach chairs, and the service is shady. They set up their massive cabanas in the front row, and all other beach chairs have to be placed behind the cabanas. They set them up well before 9am, even though the cabana rental period doesn’t begin until 9. If you would like to lay in a chair with a view of the ocean, you must spend $300 to rent a cabana for the day, which doesn’t even include any complimentary snacks or beverages like sodas or juice. It’s just for the view. Despicable. I went down early one morning with a muffin and iced coffee, basically the only person on the beach at 7:45am, I moved my chair slightly over to be able to sip my coffee and watch the waves, and a beach chair employee came over and told me that I can’t move the chairs, they must all be behind the cabana, but that it was too early for me to rent and sit in a cabana. The spa is lovely here, but after spending money at the spa, and all the additional money on food and beverages, I’m not sure I have the patience to be bullied about beach chairs. Just not the 5 star service I would expect from a resort like this one. If you would like a beach front property for the actual beach views, stay somewhere else.

I liked the property and the beds were comfy tip they have valet parking that i think is mandatory

Pool issues not cool water too many kids

Hotel was lacking the polish of a Ritz-Carlton experience. Seemed like lots of deferred maintenance; stained or unclean carpeting (particularly noteworthy was stained 2nd floor carpeting); trees on resort needed grooming. Hotel room didn’t have garbage bags lining the baskets and when we did so the bags are way bigger than the wastebaskets, which was strange and aesthetically bad. Onsite restaurant Society Table was very slow service; prob sat there for 15 mins before being served water. All of this said, the Don CeSar was nailed by Hurricane Helene and shutdown for 6 months. In fairness, many of the above details may have been missed bc they’ve had such bigger issues to address in order to get The Don back up and running operationally.

simply awesome

Dining was terrible. Service and food.

Quiet beach and beautiful beach. Gorgeous sunset views!

It was everything we had hoped it would be.

Aktuell gibt es Baumassnahmen, dies war uns vorher nicht bewusst. Essen schwierig...am Ende habe wir 2 x Essen von ausserhalb liefern lassen. Zu wenig Sonnenschirme und die Poolbar schliesst mit Sonnenuntergang. Aber...es ist schon ein beeindruckender pink Palace am Meer.

Short business trip Most enjoyable

Very nice place to stay

A very elegant and well maintained old hotel. Beach view was excellent, and it was great to have dedicated beach chairs and an umbrella available for our use. Still recovering from the hurricane, and their signature restaurant is still not open. Valet parking and the local shuttle service were both very helpful. Only minor complaint is that the bathroom is very small - needed to move the shower door to use the toilet.

The staff was great and the amenities were great. We took advantage of kayaking and paddle board.

Overall day was very good. The staff was very friendly and a special thank you to the lead concierge Julie Basquez for going out of this way to make our stay special for us. They are still recovering from the hurricane last year, so some of the things weren’t available and there is construction work going on around. But overall, it was worth this day.

Really nice hotel,staff was friendly bed and pillow were very considerate

Absolutely beautiful with top notch service experience. Pool staffing needs to be increased so wait times for drinks is not 20 min on average.