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Terrible stay as I left my windbreaker in the closet there but when call if they have it, they said no. I am very sure one of the cleaning ladies took it. It is not a fancy one but the fact that one would still take stuff from the customer is unacceptable. I will never stay there again!

The rate was ridiculously high for this bare bones accommodation. The room itself had more of an old dorm vibe rather than a boutique hotel feel. The windows are old and do nothing to keep out the noise of a very busy street. There are no curtains to keep out light. Service was nonexistent. The television did not work and there was no support to repair it. I would not stay here again and would advise anyone looking for a decent night's sleep to look elsewhere.

Location cannot be better if you want to explore East Village. The reception staff was very helpful and friendly. However, their bathrooms seriously need work. Sink water has barely any pressure and so does the shower - if you can figure out how to turn on the shower without calling the reception. The water does not drain quickly in the bathtub so you have to stand in your own soapy water while taking a shower - yikes! There was dirt and hair on the room floor so they need to work on that too. I paid $350+ for 1 night because I wanted to stay in East Village but I would rather pay $500 and stay at a better hotel or stay somewhere slightly far for the same price or less.

Comfortable stay

El personal de la recepción no fue claro en cuanto al cargo, por Las posibles afectaciones que uno puede causar al Hotel? De hecho, no tengo claro si ya me regresaron el importe que pagué por ese concepto. Asimismo, el personal de recepción no fue claro de cómo se accede al Hotel desde la calle, no explicaron que la tarjeta del cuarto también sirve para la puerta de entrada. En resumen, me parece que el personal de la recepción debe ser más claro en la información que proporciona desde que uno se registra.

My room was in rhe b

Chambre en sous sol alors que l'annonce vends une chambre avec fenêtre

It was in a great location, tube stations close by. Lots of food choices, and safe.

This place was disgusting! We couldn’t even stay here - immediately checked out and found a new, much nicer, and even cheaper hotel. The room had food crumbs all over the floor, stains on the sheets/pillowcases, and just overall dirt and grime everywhere. When we talked to the front desk about wanting to leave, they came up to our room with a handheld vacuum to try to clean the floors… which obviously did nothing. Staff was at least nice so that was the only redeeming quality. Would not recommend staying here when there are so many other options.

you're staying in a great area for a great price.

Nice and comfortable stay!

Loan the fairy clean the from a very small refrigerator, no coffee or no complementary water in the room. I would stay there in a pinch, but more than one night isn’t worth it.

Toilet did not flush - I had to lift the tank lid and do it manually. There was no hand soap. There was half a roll of toilet paper and no backup. The tv did not work. The shower did not have hot water. My room had one window and it was obstructed by a noisy AC unit.

I’ve stayed here many times before and this stay makes me not want to stay again. Arrived 25min prior to check in and they made me wait. Room was in the basement. Tv didn’t work.

This property gave me no issues, had some nice workers, quick and easy.

There was no flidge in each room. The Staff was Nice People !

An H&M bag with gifts for my family was STOLEN out of my room AFTER housekeeping went in and I told the front desk prior to that I did NOT want housekeeping during my stay. Beds were comfortable, but had to call twice for assistance with TV not working properly at night and TV screen was so dark you could barely see it. It is very expensive to stay here over Fourth of July w/e so getting something stolen from my room is very disappointing. I expect a refund for the $40 worth of gifts in the bag. Complimentary coffee in the lobby was nice but communication from front desk to housekeeping needs to improve and should never be stealing in a hotel room.

Was really hoping based on the photos & reviews I read that this would be somewhere I’d stay several times a year while visiting my NYU student. Pictures are misleading & I can’t believe ppl left reviews boasting how great it is. Dirty throughout properly & room. Bed was ok. Staff was friendly. But I will not stay here ever again.

The room was clean and bed was very comfortable, however very small. no fridge in the room. the time we stayed at the hotel, the free water/refreshment area was closed off due to someone messing up the room. there was alternative set up for guests, had to go to nearby store to get water. staff was very friendly though

This is a great choice for a budget hotel in NYC. It is very clean and the staff was friendly. The bed was super comfortable. They can hold your bag during the day. Rooms are no frills and very small.