더 제임스 뉴욕 - 노마드

좋은 위치와 깨끗한 로비. 방은 작지만 고급스러움.

Wasn’t pleasant experience. I felt that staff was looking down on me when my card was declined. In addition, she didn’t even describe the free $40 food service as my gold membership until the end of check in and she explained how to use it only when I asked about it. In general the room was quite old and had even hairs on my bed.

The hotels location is fairly good and it is a good budget hotel (though now the price surged due to covid). However it’s service and staff are not of 4 star or 4.5 star level. It’s not very difficult to make a smiley face to guest but I never received welcoming feeling from them except some staff working at bell desk or night services. Main ones are not helpful and their tones are authoritative even. They just know how to say no. That is a shame. The hotel rooms are spacious and the lobby area is ok to meet guests and work. But there is no bar service or coffee service except happy hours and breakfast or light meal services are not very well provided. You have to have this in mind but there are many nice resto or deli around so it’s not too inconvenient. Overall my rates are not too high mainly due to its staff at front desk and main office hours. They must think about their jobs seriously and improve their attitudes and they have serious communication issues. Once I place complaints they do act but they don’t share claims so I have to re explain them from scratch. It was obvious that they don’t have a system. Their night staff or other staff working in harder jobs are way nicer than them. I am not very sure I will come back in this hotel. There are many alternatives around the area.

The front desk people were so nice and helpful and I loved the location

Great location.. ;

comfortable, quiet, stylish

Lovely hotel great central location….lobby and Scarlett’s top notch, the rooms are incredibly spacious by NY standards and the bathrooms were clearly where the budget went…very well done. The rooms were super clean and very comfortable however left a bit to the imagination in lux decor…..nonetheless was a perfect landing spot for my business trip. Staff was very lovely and kind and good at their jobs. Overall a great place to stay while in the city❣️

Horrible

Paid a premium for staying during the holidays, but the room was average at best. Really needs to be deep cleaned. AC left the room very muggy and had a wet odor. Asked the receptionist desk to assist and they said another room would have the same results. Lobby has a trendy vibe but rooms were not it.

Good hotel. Booked the larger rooms standard room very small

We have stayed at the James twice in the last 3 months. We love the location in Nomad, and the room is a good value. The staff is very responsive. They offer a happy hour every evening and have live music in the lobby on Thursdays. I think the housekeeping could be a bit better, in terms of attention to detail. Other than that our stay was exceptional.

What an absolute rip off!! My family got sick before our trip, we contacted hotels.com to reschedule… wouldn’t answer until it was too late to do anything… but always giving excuses. Latest was please do another reservation and we will refund this one, and when I did, and supposedly stay was over then the tone change to sorry nothing to do.

Great staff, beds were very comfortable. We really enjoyed the wine service from 5:00-6:00pm every night. Great atmosphere in the hotel lobby/lounge!

I have stayed at this hotel for about 20 times in the last year and some and the same people at the front desk never recognize or acknowledge me. The additional charges for work out room, etc., never bed and a $5100 charge added. Bathroom door slammed into a toilet, increasingly the hotel is getting shabbier. Used to like this hotel, but am now looking elsewhere...

Loved the size of the room- spacious!! Beds, pillows, and comforter was beyond comfy. Highly recommend!

What a beautiful building in a perfect, quiet location that is just off the beaten path! We loved the quick check in from the friendly and efficient staff, the wine and happy hour in the lobby, and the fantastic clean and comfortable room! The breakfast at Scarpetta was wonderful and everything about our stay was perfect!

The hotel was just so-so. We had booked a deluxe two queen bed. However, the beds were double size and not queens so that was disappointing. By the time we figured it out, we were too tired to go deal with trying to change the room. The room seemed old and rundown, and the sink didn’t drain. I can’t recommend this hotel unfortunately.

Sehr gute Lage und sauber. Zimmer könnten etwas größer sein

We loved the James: Location - prefect midtown location, close to subway, bus stops, walking distance to The Empire State, Times Square, and even Soho (if you enjoy walking NYC). Tons of restaurants in the area, from all kinds, and a nice EATALY just near by in Madison Square The hotel is in great shape, has an old authentic feeling that is well maintained. The room was big enough for the three of us, the beds were one of the more comfortable we had. Water pressure was good, and the water was blazing hot. The only improvement I would suggest is having more room and hangers in the bathroom. There is no room to place all out stuff

Decent rate. Appreciated food drink credit . Good location. Nice ambience .