The Lodge at Cliff Castle Casino

A little care of the bathroom drains would help

Family friendly

We had a wonderful time together with family celebration and won money too! Will definitely be back with the kiddos because they have a great facility to accommodate them,great valet parking team, made great memories! Thank you to all at Cliff Castle Casino

It was ok older hotel kinda out dated

The only down side was no fridge or microwave and I brought food. Everything else good, bed ok

The “Lodge” was one of the worst stays for us. The walls are paper thin and is a nice place for truckers, temp construction workers and transients. Granted it’s in a remote area giving the vibes of a bates motel. Newly constructed but not very good. Highly recommend staying in the “hotel” portion which is 100 times better and in our opinion safer. They do have on site security but we noticed people scramble when we returned from the casino at about 1 am which appeared sketchy. The bed was horrible and did not sleep well. Might be good for travelers with pets as this is more a motel 6 style building. The hotel is recommended in our opinion. The staff was great and casino was friendly.

Thin walls, lack of maintenance

The lodge is separate from the casino and it’s one step down from a motel 6. I had to wait 15 minutes to get seated at the buffet, because only one staff member was taking $, seating, and getting drinks. I never was able to get a refill on my water, which two of the staff sit at tables with customers for over 5 minutes, the meat they served I couldn’t t eat. I couldn’t even cut it with it with a knife. At the stake house I ordered my steak medium rare, it came out burt. Also there is no cell service in the room. You have to go outside to take and make calls. And the Wi-Fi, ha, joke! There was a 15 to 20 second delay if you could even open anything on the browser. I couldn’t use my web base photography software at all. I would not stay here again.

The hotel and casino were pretty much what you would expect with the star rating. In fact we quite enjoyed the experience of the food and bowling with the family over and above the Casino itself. What was dissapointing was The Lodge accommodation which was substandard and likely only a 1 star experience. Bottom line is stay in the hotel for a 3 star trip or Lodge for money saving only. You can also not use the indoor pool or gym if you are at the Lodge which was a dissapointment.

Very basic room. Amenities need updating. However does the job if you just need a room to sleep in.

We stayed at the lodge and paid for a suite. The rooms are all old , the hide a bed couch didn’t have a masstress, according to the hotel NON of the hide a bed couches do. The rooms a not very clean, hair left in the bathrooms. We had to be moved to a double queen just to get a 2nd bed. That room wasn't very clean and no electric outlet to plug the coffee maker in except the bathroom (disgusting food in the bathroom)

The room was soooo loud. TV and talking next door made it hard to sleep. I could have turned our tv to the same channel and watched it with the sound muted.

Muy bien

One of the beds was lop sided(broken) and so uncomfortable that I was unable to sleep on it. It was in the early hours of playing at the casino and just tried to deal with it. It was reported at checkout time and nothing was compensated. I was told it should have reported it at the time, although I was told the hotel was sold out at check in time.

The rooms are far from the main hotel, you actually have to take a shuttle. The door keys stop working so each day we had to check with the front desk which is in the main hotel. The walls are paper thin we were able to hear everything and I mean everything from the people above and the sides.

Was not able to eat at the restaurant without a reservation, so my wife and I did the buffet. MISTAKE. At around 0300 I woke up deathly sick, coming out from both ends, Had food poisoning which honestly ruined the next day of sightseeing. We tried to do a tour, and hike, but I was in no condition and ending up driving back down the Tucson.

I didn’t know there was 2 different hotels. Unfortunately I got “the lodge” which is not in the casino area. I asked for an upgrade willing to pay difference but the response from the desk was awful, very negative not willing to even try helping. I had to take the shuttle with a 1 month old baby and a 2 yr old baby girl. Super cold weather! Make sure you get the “resort” hopefully is cleaner and better beds.

You get what you pay for I guess! Hotel offers room service upon request which we did early before we left for the day especially w 6 kids and 2 connecting rooms. We left 10 am came back 10pm for rooms not to be done they did bring us clean towels at Room 242 & 241 was our rooms Frame on first bed has a dead roach Beds had hair Shower head needs to be changed throws hard water Doors left us out needed maintenance at 10 pm to get in our rooms (they stated because of the cold weather) Beds were super uncomfortable

The Worst Beds Ever Super Hard And Noisy, Ceiling Was Leaking In Shower Part Of Roof Fell While Showering And Cockroaches Coming Out Of Walls And Tiles In Restroom And By Bed , Was Also Charged Twice For My Stay , Ended Up Checking Out Early Couldnt Stay Another Day With My 3 Month Baby And Still Was Charged A Early Out Fee, Worst Mistake Booking Here Never Again!

Next door the children were loud no parents were in the room. Some o e left their dog in room that was barking. Other than that the syay was nice.