더 리츠-칼튼, 뉴올리언스

Beautiful hotel and room. Good location. It was chilly and rainy during our stay. It was difficult to keep our room warm. Housekeeping did not enter our room when the privacy sign was NOT displayed resulting in no service during our stay. Granted, my husband was not feeling well and spent a lot of time in the room. But, I do not think it unreasonable to hope that they come in while we are not in the room and the door tag is not out.

Kevin the concierge was awesome making recommendations and getting us reservations. Not eco friendly from the perspective they kept leaving us plastic water bottles. The tap water was great. Eco friendly from the standpoint of not changing sheets everyday but when there was blood on them, they should have been changed.

The service is excellent! The hotel is in a great location. We will be back soon!!

Excellent service and the club level amenities are incredible.

Ritz Carlton is always nice but the staff didn't impress.

Check in folks were disorganized and unhelpful.

Staff were friendly

The property was excellent

Dry nice and within walking distance to everything.

They went above and beyond for an excellent experience

The staff were friendly and helpful. Great location

The staff was really helpful and kind. Great stay.

Great hotel but in a bad neighborhood

Decorated beautifully and atmosphere was nice.

Our first day started off rough due to a miss when we checked in however Q quickly remieded it. The club level was outstanding as well as the food. Ken and Sunday were exceptional, all of the staff was. Our room was very comfortable and everytime i hit the bed i was out cold. The hotel is in the perfect location to everything invluding the street car to the garden district. The gym is more than ample except on thanksgiving it was a bit crowded. Mbistro on thanksgiving was a bit of a miss, next time i would pass on this. The food lacked flavor and the turkey was dry. The seafood was good. The only recommendations would be to offer additional milk options and be more informed on allergies. Once staff knew of my nut allergy they made sure they had the ingredients on hand for me to verify.

Loved this beautiful Ritz! convenient location , great staff, inside bar was wonderful with great entertainment and good food!

Under construction room service was never brought up to the room

The standard of a Ritz hotel was no met in my opinion. Simple things like free wifi are a convenience that should not be an additional charge to a customer in an executive suite. The staff was excellent and welcoming. The outside area was not a safe feeling. Many vagrants that gave the impression of a city in decline. I loved the food and culture of the city. Although my expectations of a Ritz experience was not met.

Superb hotel. Staff and service was great. Lounge and entertainment also a plus. Extremely nice property. Room service food (breakfast) only disappointment (cold coffee).

Perfect place