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Found a fake set of eye lashes on my bed, room reeked of cigarette smoke. All the towels reeked of smoke, no appliances, stained walls, cigarette holes in the drapes. Not exaggerating... worst hotel I've ever stayed at. I urge everyone to please go somewhere else. Also when I called to see if they had early check ins, I was answered with a "NO!", in a very rude tone, no politeness. Please don't go here. I wish I would of taken pictures to show proof. I do whole heartedly believe this is the worst hotel in all of Chicago. DO NOT GO HERE!

Was very comfortable

My experience was good. Although the

All staff we encounter were lovely, we checked in late due to a late flight into Chicago and checked out early due to starting a road trip. The hotel was clean and we had a nice room. The surrounding areas/car park were a little questionable at times but the hotel and staff themselves were pleasant.

It said they had Netflix and when I got in the room they did not have it other than that it was a great time

This Hotel should not be in Hotels.com. The site is misleading customers by avoiding the important things. Just imagine walking to a bullet proof glass desk with a speaker window that is the reception area. The noise level of the Hotel next to a heavy truck transited highway when walking to the room is the prelude to a climax of terror that is about to happen. You enter to a disgusting smelling room impossible to descipher and you will never forget. Of course I canceled my stay and moved out. The person at the front desk told me I will be charged one night and refunded the remaining. But Hotels.com is not recognizing the situation and shows my trip as completed. This is so frustrating. Where is my refund? Lastly, this Hotel charges $200/night, this is absurd!!!

Very much traffic noise all night. Terrible cigarette smoke smell in the rooms. Staff were not helpful. Sounds of loud speaking from other rooms and outside

Good

Unfortunately this hotel was not a good place. The room smelled very heavily of cigarette smoke so badly we couldn’t stay in it. Thankfully the staff gave a refund.

I had the room below me playing drums until 3:30 in the morning. Would not bring children here.

Nice

Took my money

Not clean at all sheets were dirty

Stay somewhere else front staff Victoria and Christy are horrible at customer service and make false claims

I choosed the non smoking room and it still smell like cigarettes and the bed squeak a lot it felt like it was gonna break and the shower the water came a little

Lange nicht so schlecht geschlafen. Zimmer total verraucht. Bett knarrt. Extrem laites Schreien die Nächte in den Nachbarzimmern.

T.g

Good hotel

It's a good option not to far from downtown

Very clean . Enough for overnight stay in the area. Free parking