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밖은 좋으나 호텔내부는 가격대비 너무 후짐.

My family and I loved it

Overall a terrible experience. What went right? Not much.

Exactly what we expected for a very kid-focused, family-friendly weekend. Perfect for a quick and fun summer getaway.

Nice but have to request a few missing things in room

Great property overall…I like the decor and hotel vibe however it’s very family focused and there were a lot of screaming kids at the pool over the weekend… I would have liked it a bit quieter, but no fault of the hotel

Everything

will be back soon

It was warm in the room

It’s like

Great place for family and couples

Loved it will definitely stay again.

Unfortunately not what I expected for the price range and the area , rooms really small not even a bottle of water as a courtesy, bathroom ugly and old , honestly i don’t think I’m coming back….

The hotel and grounds is beautiful! My family was there this Labor Day holiday weekend. While they cater many activities to kids, it was just too busy. Pool was so packed my kids could not swim. Allergic to dogs? Yep my husbands eyes swelled. While we like hotel, it just wasn't the right time.

Great family hotel

This is what I sent the property and they didn’t answer: I called your front office because the fridge wasn't working. They said adjust the temperature. Did not work. I have a baby & need to keep milk cool. The milk was mid . Neither cold or hot . Just warm . I had someone come drop off towels and had him check the fridge .he said he would be back and never came back. I've stayed in many resorts and the first thing they do is replace the mini fridge. No sense in any of these workers to keep the customer experience positive. I had breakfast one day at ARLO. Host in the front said 10-15 min wait... no problem.. when we finally get seated waiter seemed like she didn't want to work... it's a resort people travel to this area . Be more happy being at work and don't look like you just come to work to get paid. It's about professionalism that's why you get hired /experience working in this industry. We just asked for water... and a cup with straw for the baby. She said I'll be back. Leaves doesn't come back . Passes by our table and says o I forgot the straw . Leaves for another 10-15 min comes back and says I forgot the straw . Our food had been ordered but no sense of urgency. Keep in mind they made it seem like it was so busy and there was empty dinning tables every where. Third attempt to bring a straw ... nothing ... I had to call another waiter over . She was rude too but came back positive with a straw and said " how do you have a toddler cup with no straw " //longer review:

Amazing

Amazing property

AC not working, smelled like cigarette & mildew.

Great property, I would def stay again. Cons are that breakfast is not included but paid for pretty good breakfast at their resteraunt and parking is hard to find in the evening. But other then that the pools are very nice and restraints are good, and I can walk to the shopping mall.