유니버설스 로우스 사파이어 폴스 리조트

We were extremely happy with our accommodations. Everyone was polite and professional. My husband and I enjoyed ourselves! We definitely will return

Funcionários educados e solicitos

The location and water taxi to Universal is key! The room needed new quilts (had some loose threading) and new carpets (our room had stains). The staff were great and I loved room service 24x7 after some long days.

A great place to stay in the universal area. Easy to walk to other resorts and universal city walk. Resort has a lovely foyer area to hang out in and facilities were all great. Would stay here again!

Beds are hard and uncomfortable.

Amazing resort the accommodation were fantastic. Love the convenience of getting to Universal Studios with the boat taxi. Definitely coming back

Our stay was clean and newly updated, the rooms were comfortable and the staff were all incredibly friendly. The food was also really good, especially the pork tacos at Strong Water Tavern. The only downside to our stay was the music being played in the lobby and courtyard area next to Guest House 3 was quite loud all throughout the night, and there were a few guests staying a few rooms down from us who were extremely loud at 1am. The walls are paper thin so you can hear everything going on outside of your room but other than that, we’d definitely stay here again. The pros far outweighed the con.

The lobby is very welcoming and relaxed. The staff is super friendly and accommodating and can answer any question you may have as well! This is truly one of my favorite places to stay when I come to Orlando.

Super clean, rooms are so nice, lots of dining options. The boat to city walk is so fast and convenient. Definitely would stay again!

Fantastic choice for universal trip and worth the price for sure

Beautiful property

Convenient transportation to Universal parks. Staff was very friendly and room was clean and comfortable.

The property was wonderful. I even saw several guests with their dogs and wished I’d brought mine. We enjoyed our stay very much.

Loved it

We love the fact that they offered transportation from the boat ride to the the shuttles to the park! Amazing staff friendly very helping!

The receptionist and staff in the coffee shop need to be more trained to deal with clients.

Wonderful stay

Safety, clean, convenient

We loved the room, it was really spacious. we loved that we could walk to everything or get a ride in the ferry. The staff was friendly and helpful and the restaurants were different and convenient The parking situation was not ideal. They told us that parking was included with our room but we were charged anyway to get out of the parking garage, so I had to go back in and fill out a refund form with the staff, its been two weeks and they still have not refunded our parking fees. Normally I wouldn't complain about these things but it was more than hundred dollars.

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