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Needed to have a code to get into the property. No notice of this. Diving into the reservation, finally found a different location you need to go for check in. Get there and they give me the code to get into the original property and that I would still need to check in there. Then, additional fees added on top of what I booked with Expedia. Horrible experience. Staff was nice.

This place has no A/C it was very uncomfortable

I booked a stay at Valley View at King Oscar expecting a hotel, but upon arrival, I discovered it’s actually a residential leasing property — not a hotel as advertised. The listing is extremely misleading. The residents appear to be long-term tenants, and the environment felt unsafe. I saw multiple cars with shattered windows in the parking area, which was very concerning. I did not feel comfortable staying and left without checking in. This place is not suitable for travelers and should not be listed as a hotel. I strongly advise others to avoid booking here unless you're fully aware of what you're getting into. Given the misrepresentation and safety concerns, I am requesting a full refund for this booking. I did not stay at the property and believe the listing violates basic expectations of transparency and traveler safety. I’ve also reported this issue to the booking platform and relevant consumer protection agencies. I urge others to be cautious and verify listings before booking.

They are apartments with no Air Conditioning. The area is not the best and sketchy! We had to check out early since the room was extremely muggy and hot!

Front desk was at another physical location, air-conditioning didn’t work, noisy, hair all over, no warm water, tiny.

There were no towels in the room and the front office was 2 miles away from the location we were staying. We only learned that we had to check in at a separate location when another patron helped us

The check in office was not located on the actual property itself! It was located across the freeway at another motel property that was in the process of being renovated into half apartments (top floor) and motel rooms on the bottom floor. I was shocked to find out, that that was the same set up at the Valley View at King Oscar! It was not advertised as such, nor was there any information (either on their website nor posted instructions on the property) about where to check in once upon arriving! Because it is half apartments and half motel rooms, one will be given a "key code" in order to enter onto the property! Without having had any prior information, it was an extremely frustrating/stressful situation! Also, someone's dog (upstairs in one of the converted apartment room's) started barking at 5:30am and never stopped by the time I left at 9:45 am! (It obviously had been left alone!) I noticed that the nightstand surface had not been entirely cleaned off as well. I used a washcloth to clean it, and took a picture of it for the record! Also, the toilet sits so low, those with mobility/knee issues might have a difficult time squatting down and or getting back up! It was/is only 16 inches from the floor to the top of the seat! (one sits on) I was also charged 10$ more than my original expedia booking price. I caught that discrepancy the next morning and I had to call the office to have them correct and refund the difference back into my card.

I did not like staying at the hotel because the room was so hot. I want to book these rooms to have a cool place to stay when it was really hot outside. Well that was not the case the rooms were so hot the air in the rooms did not work. The central air in the rooms was over 80 degrees for my whole stay. I will not be coming back. I would like to have a refund of my money for my stay there.

There are gates and fences around the property and no walk through gate, its a housing complex not really a motel, no air conditioning. Just not a good place to stay

Cheap is the first thing that comes to mind for this property. The office to check in is across town ,the AC does not work and they do not care. Our toilet wouldn't flush, the shower is cramped and awkward and be ready to put every towel on the floor cause the curtains are to short

My partner and I arrived at the destination and the first building looked like it was in the middle of a huge renovation with a different name. Although the lady at the desk was friendly, the computer system did not have our reservation at first. We were reassigned to staying at a “sister property” We got to the “sister property” It was an odd mix of what appeared to be “homes” and “rentable rooms” the room itself appeared to be newly renovated but the water pressure was atrocious. Ultimately, we notified the property through Expedia asking to have the reservation canceled and refunded. I have yet to hear back.

No AC, small uncomfy bed, office is at a whole different location

No AC, small bed

Staff

Staff

Staff is amazing

Staffing

Staff is amazing

I love the staff

there was no room available. hotels.com is supposed to refund me