W 뉴욕 - 유니언 스퀘어

I had such a wonderful experience at the W Hotel in Union Square! I chose this hotel because it was so close to my daughter’s dorm, and I’m so glad I did. After trying out a few different places during my visits, I can honestly say this was the best! I felt right at home and so comfortable. The room was spotlessly clean, and I was happy to find no unpleasant odors on the carpet. Plus, the mattress and bedding were so cozy, perfect for someone like me who deals with back pain. Overall, it was a fantastic stay!

The suite we stayed in most of the time was very nice and roomy. We were sad to have to move to a smaller room at the end of our stay since we decided to stay longer than we originally planned. When we arrived after a flight delay and rough time getting to the hotel, the manager was very graceful in upgrading my original room to the suite which we were very thankful and appreciative of. The drawer with built in fridge was very nice and shower was spacious. I loved the table with vanity mirror aside from the double sink for sitting to do makeup. The view from the bedroom was exquisite and we could see Empire State Building which we loved. The two tvs was very nice and fitness center was great too. They even accommodated with a microwave and tea bags when I had a cold. I asked for extra fluffy pillows which were great too. The popcorn is a little expensive and couches didn’t really have a back part to lay against. When we moved to the spectacular room the door didn’t really lock when closed and fridge didn’t get very cold but it was ok for one night. They do have pastries every morning which is great. I’d just only stay somewhere different if I was wanting a full breakfast but maybe they are working on it since I know they are under kitchen renovations. I would definitely stay here again if they are welcome to it :) I think it’s a very safe and convenient hotel, security opens the doors for you and stands by the elevators too so it feels very protected. Everything is close too

Perfect location in Times Square. Hotel's restaurant was under renovation during my visit so hotel offered coffee and pastries in the lobby in the morning. Tomkin Square Bagel is also a block away. Room was quiet and comfortable.

no complaints with room location or staff remodeled is not complete so no food service

Great room, newly renovated. No lock on bathroom doors and a nearly unusable makeup mirror (fixed to bathroom wall in an odd spot, no chair to sit) were the only drawbacks. Super friendly front desk. Having doormen made us/our belongings feel safe.

Great location. Great staff.

Ruined our Christmas booking at the W! Did not know they were going through renovations until after I booked the room as I got an email stating there’s no access to any of the hotel amenities. This was not advertised on Expedia’s website however no refunds was advertised in plain site. Should not have to pay full price for my stay. Spoke to hotel staff was told me to contact Expedia and not their responsibility, called Expedia was told someone will call me back to reimburse. Still no call back. I recommend Expedia advertise in plain site if a hotel is having renovations with no food or drinks and no access to restaurant, lounge, room service etc. This way people don’t feel scammed into booking at a place with no refunds after booking.

The room was filthy dirty. There was pills all over the floor. The staff opened the door and walked in on my 14-year-old daughter naked when we continuously said don’t open the door. May we help you? May we help you then the next day at 8 AM while all my family was asleep Their staff opened the door again and walked right into my room then there was a stapler or something on the floor and it stabbed my daughter in the foot.

my family of four had the most incredible time on NYC at this location. The hotel staff were absolutely incredible and beyond accommodating. Excellent close recommendations for both food and drink were provided as the hotel is currently pending the city to open their on site restaurants. This location is by far the best we have stayed in NYC during the peak holiday season. Thank you to the entire W Marriott Staff for making our holiday absolutely magical ❤️

I liked staying here very much, except the pillows are a little hard to sleep on.

Very good but expensive

Delightful staff and a renovated hotel.

Beautiful hotel. Spacious room with very comfortable bed. Amazing Union Square location where we were able to wander through the holiday market and walk to great restaurants. The hotel restaurant and bar were being renovated, so we weren’t able to enjoy that amenity. Maybe next time. Overall, it was a great stay.

The room was huge and location excelent

Elevators weren’t working. Staff was nice and helpful. Rooms was great.

We did not realize that the lobby restaurant would be closed during our stay.

The hotel room was HOT and stuffy. The ac unit did not get very cool. We woke up nightly sweating. The pillows were flat. We were notified after we booked there was no room service or bar service due to remodeling. Overall, for the price we paid, this hotel was subpar and we will not go back.

Great location and staff. Nice size rooms with queen beds

Ice and drinkable water machine was very convenient

The gentlemen in the day at the front desk were very nice. The last in the evening at the front desk was just plain uninterested in her job. Asking something felt like I was bothering her.