윈드밀 스위트 서프라이즈 - 피닉스, 어센드 호텔 컬렉션

Very nice

Not the place it usdd to be many years ago. Needs updates. Pool was nasty.

It was very nice and quiet

You can tell this place was pretty nice when it first opened decades ago but it needs redone. The vents in the rooms have gaps in them not secured to wall as they should be and tons of flying bugs come in your room. It’s Arizona there is no avoiding having the air conditioning running so you’re stuck with the bugs. The bathrooms are really dark and the pool had a film of dirt, dust and hair on it. The hot tub was cold and there wasn’t any signage we could see on how to heat it up. The little pond bring lots of various birds to watch, but you can see the bird feces all over the outdoor furniture. The outdoor space would have been great to utilize to sit around or play games in, but I didn’t feel like scrubbing bird feces off of the chairs to sit down. It defeats the entire purpose of going to a hotel so you’re not having to clean up at home. There is at least half a dozen homeless men loitering around the parking lot by your vehicle and you never know if your safety is in jeopardy or not. One man was very evidently on a high of something and very confused wondering about. There is one man running around the property cleaning and being helpful but I imagine there’s only so much one superstar employee can do with an outdated property.

Great spacious ROOMS. /Two tvs. Channei selection slim... not as advertised. Super value. Diningroom person works very hard. Smells clean and fresh although an older property. Rugs are clean and look new. Stayed in suite 114 for 2 weeks. Very happy. Will stay here again.

Everything was great with the only exception being WIFI coverage. When the hotel is busy connection was impossible to get on the third floor where we stayed. Other than that room was great and area was quiet and comfortable. Would stay again.

Our stay was amazing. Very pet friedly, comfortable with great customer service.

The toilet was too low, in a very narrow space. Poor quality toilet paper.The shower head was like pins and needles. The toilet paper holder was falling off. The air conditioner was very noisy. No cleaning staff visited our room in the four days we were there.

location to my doctors

The check in receptionist was not welcoming at at all ,poor service which it was Friday night.. however the girl who served breakfast was amazing and super friendly.

it was ok. The fridge needed defrosting.

The rooms were very nice and big. Could have had more over head lights but over all very nice room and clean.

Best stay in Surprise

Clean rooms good breakfesst

Older hotel, but clean and close to lots of restaurants and sites. Breakfast was niceand the staff were fantastic!

Our room was like a little apartment. The pool was heated although the hot tub was cold.

Out of many items for breakfast. Coffee machine didn’t work. Had to work several minutes until someone was done cleaning one room to get hot breakfast.

I did book here because it had a pool and a hot tub. I was very disappointed when we got here and the hot tub is not working. I had knee surgery awhile ago and the hot tub is excellent therapy. Should not have it listed on your sites!

the place was conveniently located at where we needed to go.

such a great place!