Wingate by Wyndham Bel Air I-95 Exit 77A / APG Area

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Upon entry, the front desk staff was friendly and professional. The lobby floors were not clean. As we entered the elevator, the walls were dirty and there was a strong aerosol spray throughout. The area near the 2nd floor steps was hot and had a foul odor that was evidently being covered up for spray. The odor was present throughout the building. The outer doors and hall walls on the 2nd floor leading to our room were scraped and dirty. The room had a mini fridge, coffee maker and cups and the air blew well. The lighting throughout the room was nice and bright. The sheets were clean but the bed only came with 3 flat pillows. The carpet throughout the building including the room were filthy so I was sure not to walk without shoes. Children or people were running the halls and letting doors slam from 9am until the early morning hours after 1am. Unfortunately, the room phone did not have a dial tone nor did it work to call the front desk or anyone.

Room dirty, common areas dirty. Stains on furniture, ben linens. At check in was told remodeling is currently being done and that I may hear hammering. Stayed in the room no more than 10 minutes and left. Was told I would be refunded one night not 2 after being told I'd receive one but had to contacted expedia being that I booked through them. Room was paid for prior to checking in but I was still charged using my credit card on file. Waiting on both a refund for 1 day paid through affirm and the additional charge taking from my bank using my card on file.

Hotel staff were nice, my room was clean, but property needs to be repainted and updated. Has nit been well maintained. I understand they’re remodeling 3rd floor rooms now.

To be expected for the price. Very basic but clean enough

Property is being renovated, will probably be much better upon completion.

The property and especially the staffs are excellent. Breakfast is continental and shops are few in the area.

The staff was friendly. The hotel itself looks a bit rundown, though it is currently going through renovations. I certainly hope that my room wasn't renovated yet because there was lots to be desired. The walls were dirty in several places, fixtures not flush with their mounting surface (e.g., hanging from the ceiling or protruding from the wall), furniture falling apart, and what appeared to be mold around the shower.

The property was in construction mode but our room was in great shape. The breakfast left a little to be desired. Needed some more variety. Other than that the overall experience there was good.

The hotel is dated, but they are in the process of renovating.

My trip was relaxing.

Very comfortable

There was a power outage and I was never able to check in. I waited in my cold car for hours to have to leave and go to another hotel(that was not my first or second choice). I understand the power outage was not their fault but I wish they would have told me they would refund my trip earlier instead of waiting in a cold car for hours and having swollen legs. I tried to book the hotel today for the same rate I got last night and it was not granted. That’s the least they could do.

Maybe some rénovation In général it is old Doors FURNITURE shower Matress not confortable enough

Nice clean quiet will stsy again

I did not get to stay at the hotel because I was having car problems and was not able to get there and was still charged so I am highly upset cuz I spoke with the hotel people as well as hotels.com and was not able to get any resolution

I was surprised that a Wingate wasnt updated. The rooms and front desk area are in need of new paint. There was some type of odor throughout the hotel. My 11 even asked if people were smoking because it just smelled weird. The lock on our room needs replaced.

It was fine for what I needed.

Older hotel and kind of run down. Seemed clean. Comfy bed. Pool was broken. Shower but no tub.

Super sweet and helpful staff !!