WoodSpring Suites Tyler Rose Garden

Between the dirty towels on the floor upon arrival, the roaches scurrying about, or the dog piss on the hallway floors, this was an uncomfortable stay.

Room was dirty. Roaches in sink and on the floor.

The carpet in the room was filthy, and had a bad odor.

My son had a roach crawl in his ear and then my first day I went and told the people about my tub being stopped up no help at all and how bad the roaches were I wouldn't recommend nobody to bring there kids here trash everywhere elevator spells like pee and I couldn't get my refund

Poor shape and the staff

Place is outdated. Do not rent a smoking room. Staff is very poor.

The 1st room assigned wasn't clean the floor was dirty the sheets were dirty on the bed. We were given another room.

Dirty roaches everywhere crackheads up and down the hallway

Meth smell throughout rooms were not as pictured overall disgusting

The building was filthy, they gave away our room, once they found us ac room it was open when we got to it, there were cockroaches and they would give us a refund.

I was disappointed, the room had a smell, the elevator was broken and anyone in need of an elevator was forced to climb stairs. It seems to be a "home" for a lot of people. The carpet in my room was filthy, there was a sheet of green paper over a hole someone punched in the bathroom door. I stayed, but should have said "I have to have an elevator"! WoodSpring, NO hotel building with that many rooms should have only ONE elevator!

Miss Nicole and Miss Yolanda at the front desk was really nice and helpful 💚

We had to bleach the room down and bomb it for roaches …😩 overall after we got settled couldn’t complain for the price rate

It was good. Accommodations were better than expected. Nicer decor that expected. Staff was friendly

This place was nothing like pictured on their site. It was absolutly discusting. Supposedly smoke free but cig burnes everywhere. Sheets were stained, fridge rusted out, microwave door rusted out burners on cook top bent up etc. We paid for the room and did not stay once we saw it. The front desk clerk "manager" was very rude as well

This stay was was of the worst that I have in a while. It started out with us being hit with an awful odor when we walked into the hotel that we had to go buy an air fresher and cleaning supplies to get the odor out thank god the window opened so none of us passed out. The room was not cleaned the floor was slippery not from cleaning that’s for sure and we had my 77 year old mother with us and she could have fallen. We had to go buy stuff to clean the floor because when we walked without shoes or socks (which did not happen after the first time because of how disgusting it was) our feet were BLACK! The bed was not a bed it was a cot on a frame. So after driving 15 hours and staying in the car until check in at 3 we did not get a nice rest and all our bodies hurt. There were holes in the wall. The walls were dirty looked like they hadn’t been cleaned in months! There was in electrical outlet that was just on the wall with no screw so my daughters three year old knocked it off and could have been electrocuted thank god we were watching him and got him away fast enough. If you are looking for a nice place to stay do not go here. We stayed because we were there for a funeral and couldn’t afford to lose our money and go somewhere else but if we could we would not have stayed the whole 6 days we were there. The shower had mold growing at least the water pressure was good probably the only good thing about the hotel. The staff was nice but it does not make up for the mess we were in

We were called and told they had no rooms the afternoon of our arrival. I have nothing against the hotel but against hotel.com for overbooking and leaving us without a room. My daughter had to stay with friends thank goodness she and her children were offered a invitation after this disaster. I charged this on my CC and expect a complete refund and will NEVER again go through hotels.com for reservations.

Shavings still in the sink. Pubes on the toilet. A cup of ramen noodles on the stove still. Fridge was black and rusted . Hair and small trash under the blanket in the bed . A/C was blowing stinky moldy air. I literally immediately booked another hotel and left. Please don’t ever come here unless you are down bad.

The price is decent. Then you realize you get what you pay for. There were live roaches onthe bed and in the bathroom on the floor. Houskeeping is basically non existent, the hallway and elevator floors are filthy. For the entire weekend we was there the same trash was on the floor so it isnt been cleaned regularly at all. If cleanliness isnt high priority and price is what your looking for then this is your place other than that i will not stay there again.

WE WERE ON TRIP FOR REGIONAL TRACK MEET IN WHITEHOUSE THE ROOM WASS COOL JUST REAKED OF DOG PEE I BOUGHT CARPET FRESH BUT IT WAS TOO STRONG BEDS COMFY BUT NO ROOM SERVICE OR NEW TOWEL DAILY RENEWAL PLUS LIVING IN GUEST WERE ASKING FOR HANDOUT (CASH) OVERALL PRETTY COOL