Sheraton Saigon Grand Opera Hotel

Every stays are always good in Sheraron.

최고의 5성급 숙소입니다. 일단 스태프 분들의 서비스 수준이 타 5성급과 수준이 다릅니다. 제가 물건을 분실하였는데, 호텔에 loss prevention 담당 직원 분이 따로 있어 주변 경찰서까지 동행해주시고 분실 신고서 작성까지 도와주셨습니다. 너무너무 감사했습니다.. 문제가 있을 때마다 직원이 먼저 와서 물어봐주고 걱정해주는 것에 감동받았습니다. 룸 컨디션 / 조식 / 수영장 모두 훌륭했구요! 베트남 5성급 숙소 고민 중이시라면 꼭꼭 추천합니다. 다만 위치 특성 상 관광지에 가깝게 있기 때문에 저녁 7~9시 정도엔 소음이 있음을 감안하시길 바랍니다.

굉장히 만족스러운 숙박이었습니다. 크루들은 친절하고 청소 상태도 깨끗해서 2박 동안 즐겁고 편안한 시간 보냈습니다!

클럽라운지 서비스, 조식서비스 등은 너무 좋았구요. 다만, 수영장이 작긴 하나 사람들이 붐비지 않아서 이용하는데 불편함은 없었습니다. 전반적으로 만족합니다.

The hotel was clean and quiet but suffered from a few unpleasant issues. When I first checked in, it took time to check with the reservations office that my reservation could not be viewed, and I was embarrassed by the party I went with. For environmental reasons, multi-use amenities were provided, but the body wash was empty without a drop, which was absurd, and I couldn't ask for a refill because I had undressed and entered the shower room late at night. I sweated a lot in the hot weather, but I had no choice but to wash it off with plain water. It was disappointing that the body wash in the reusable container was empty and could not be maintained. It would be better to change the container with a transparent part on the exterior so that the maids can visually check the remaining amount. There were other unpleasant things, but I won't mention them because I don't want the staff to be disadvantaged. Finally, on the day of checkout, they charged me for the mini bar for Evian that I didn't even drink. Even though there were 2 bottles of Evian left in my minibar, I accidentally charged and said to pay, and the person in charge who said ok with a confused expression when I said I didn't drink made me feel bad.

수영장이 너무 작아요ㅠ 객실은 깔끔하고..조식도 먹을만 햇어요

excellent

좋았어요

서비스 및 방 청결상태 매우 만족

깔끔하고 편안해여 조식도 준수합니다.

체크인, 체크아웃이 질서도 없고 대기시간 너무 많고, 담당 직원이 최소 5명이상 있어야 될거 같음. 애들 수영장때문에 간건데 물 청소는 하는건지 안하는건지 수영장이 1m앞이 안보일 수준이면 오픈을 안하는게 맞는거 아닌가 싶음. 조식은 나쁘지 않음, 가족여행이면 비추천

I stayed for 3 days in 2022 for my business trip. Honestly, the date I stayed was "Liberation Day/Reunification Day" in Vietnam and so many people are visiting at the hotel. I would like to leave some comments of the hotel and its service. 1. Room condition: Spacious and clean. Very well organized. The staff at the hotel are professional and kindest. Tip: Concierge is professional. 2. Breakfast: The hotel provides various foods, but I couldn't enjoy the dishes that much since so many native travelers had breakfast as the family basis. It looks like the dormitory canteen. 3. Location: In my opinions, the location of the hotel is the best for travelers. Especially to the travelers from the western countries, there are many hot spots, cafes, restaurants, and massage service. If the travelers are not familiar with the Asian cultures and service, this hotel will be the best choice. Tips for traveling: 1. Highly recommend for family travelers. It is safe and the hotel provides many well organized services. 2. Avoid booking during the Vietnamese holiday. This hotel is like a landmark of the center of Ho Chi Minh. A lot of Vietnamese will stay in this hotel for their holidays and vacations. 3. Sheraton Saigon VS. Nikko Saigon I believe that these two hotels have provided impressively different services in Ho Chi Minh. If you review my comment of Nikko Saigon on "Hotels.com"

스파가 휴업중이어서 서운했습니다. 대체로 무난 했지만 기대보나는 못하더군요

최고의 호텔 강력추천

cleanliness, comfort, and a good meal I can recommend this hotel to my friends and family.

쉐라톤다웠음

편안하고 조용하게 지내다 왔다. 조식이 너무 맛있음!!

perfect location. nice room condition. kind staff. running children at the restaurant. very small pool. very poor breakfast.

위치도 시내 어디를 가든 좋고, 룸 컨디션도 쾌적합니다

최고의 위치.. 최고의 시설.. 다음에도 호치민을 여행한다면.. 다시 이용할 확률 100%