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Everything was so lovely. Room really clean, staff really helpful and food was amazing!

My friend and I had a fabulous stay at the Black Boy. We received a very warm welcome, the staff were helpful, kind and courteous. Our room and all the public areas are well maintained and spotlessly clean. The shower was great, bed comfy and we were able to adjust the radiator to suit the temperature we like. Breakfast was great, hot dishes cooked to order. We absolutely loved that all the fires were lit and it felt really cosy on a cold winters day. We stayed in the original building, it was really quirky and very authentic. We would definitely recommend and wouldn't hesitate to stay again.

Lovely staff and excellent castle view location

Lovely location, tricky parking and carrying luggage to the house/lodge rooms.

Excellent location. The Black Boy in was welcoming and warm. Room was immaculate. Had evening meal and breakfast there both very high quality . All staff were efficient and friendly.

room was clean, staff are amazing, and the food is lovely, great stay

Nice room friendly staff nice stay as usual

Clean great room in a cool old building

Clean room, excellent facilities and amenities. Fab location.

Lovely room and very friendly helpful staff

Clean and warm. Only issue we had was the bath plug not sealing.

Excellent, would definitely stay here again.

Staff were excellent. Food and beers very good.

Staff very helpful, clean & tidy room, very comfortable bed, very enjoyable stay, would stay again!

Booked for two nights but only stayed for one. We thought we had booked the Black Boy for our stay but where allocated a room in another building. Not great given the parking is a fair distance from the building and as we were touring Wales so had a fair amount of luggage. Having to carry our luggage up three flights of stairs didn’t add to our relaxation. We freshened up and went for a drink and something to eat back in the black boy. As with many pubs the staff appeared very young and were more interested in chatting then serving. We ordered food which was pleasant but the background music was heavy rock which didn’t match our expectations for an ambient experience. We asked for the music to be changed but was told it wasn’t something they could do. We decided to try another pub which was a shame as the Black Boy certainly did have charm but seemed to miss its potential. Apparently on a Monday most pubs and restaurants are closed so we decided on an early night. The room, possibly because it was at the top of the building, was uncomfortably warm. There was a portable air con unit which did a little to bring down the temperature. We found the room to be clean and recently decorated but the bed was very uncomfortable. After a restless sleep we decided that one night was enough and we cut short our visit by one night. When we checked out we explained that the bed was uncomfortable but this was practically ignored. Overall the black boy didn’t live up to our expectations.

Inn is perfectly situated within the walls of Caernarfon Castle, convenient to shops, restaurants and bars. Staff are uniformly friendly and welcoming. My room (#34) was in an old building but had been completely modernized inside, including the bathroom. Room was immaculate and had plenty of well-located electrical outlets. Bed and linens were comfortable. Couldn't find a thermostat but HVAC seemed to be centrally controlled. It was nice and cozy by day and cooled down by bedtime; ditto for the heated towel rack. Breakfast was tasty and came quickly, accompanied by a big smile. Cold items were help-yourself and hot foods cooked to order. Dining room breathed history, as did the bar. Dinner was piping hot and tasty.

Lovely central location with great breakfast and bar

The inn is a beautiful building but we stayed room 30 - supposed to be best room! Got woke up approx 5am every morning to music and people/stuff moving ! We complained and got told to ring next time but no apology.

no car park,very very small room,no furniture of any kind had to leave property on the floor.room right over reception so was very noisy,room dirty,staff useless and unfriendly,glad to leave the place after three nights stay!!!very very over priced for what you get !!

Nice facilities in an older historic building. Stairs are a bit tricky for 60+ and suitcases.