How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, go to www.cebupacificair.com
• Enter your flight details and select your new flight. Then, fill in your passenger details.
• When you reach the payment page, select Travel Fund as payment method.
• Enter your Travel Fund’s booking reference number (“Voucher code”) and click Use Travel Fund
• Click Pay Now to confirm your booking.

Travel Credit Voucher Terms & Conditions

• This voucher is only valid for the passenger(s) listed in the original booking.
• The voucher can be used to book any Cebu Pacific domestic or international flights.
• This voucher cannot be combined with another voucher/Travel Fund.
• If the value of the new booking is higher than the voucher’s value, customers can pay the difference using a credit/debit card or other available payment options.
• If the value of the new booking is lower than the voucher’s value, the remaining balance can be used to book another Cebu Pacific flight. To check your remaining balance, go to https://bit.ly/CEBmanageflight.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.jetstar.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The contact person for your new booking must be the same as your original booking.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• The voucher must be redeemed before the expiry date.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.jetstar.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The contact person for your new booking must be the same as your original booking.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• The voucher must be redeemed before the expiry date.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.jetstar.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The contact person for your new booking must be the same as your original booking.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• The voucher must be redeemed before the expiry date.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.kenya-airways.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).
• As an alternative, you can also book your new flight by calling Kenya Airways ticket offices in your country, as listed in http://www.kenya-airways.com/contacts/.

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed within 1 year after it is issued.
• The voucher can be used to book any Kenya Airways flights.
• After it is redeemed, the voucher’s value cannot be refunded.
• The voucher cannot be transferred to another person.
• The voucher cannot be bartered or sold. Doing so will render the voucher to be invalid.
• The voucher cannot be used for in-flight purchases (purchasing products and/or services during the flight).
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference using credit/debit card or bank transfer (credit card fee will apply).
• If the value of the new booking is lower than the voucher’s value, the remaining balance will be returned by Kenya Airways in the form of travel vouchers. This can only be done once.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, send an email to bkk.resvn@maiair.com or sontaya@maiair.com, or call Myanmar Airways International at (+66) 02-338-7488 (ext. 8158, 8155, 8154).
• State your voucher code and your new flight details in the email.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can be redeemed to book Myanmar Airways International flight tickets and ancillary services directly provided by Myanmar Airways International.
• The voucher cannot be transferred to another person.
• If the value of the new booking is lower than the voucher’s value, any value not redeemed will be lost.
• For the complete terms and conditions, please contact Myanmar Airways International via email to bkk.resvn@maiair.com or sontaya@maiair.com, or by phone at (+66) 02-338-7488 (ext. 8158, 8155, 8154).

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, call Nok Air at 1318 (Thailand Call Center) or +662-088-8955 (International Call Center).
• Make sure to have your voucher code (original PNR code) when booking the new flight.
• The additional flight services (e.g. baggage, meal) you have purchased for the original booking (if any) will be applied to the new booking.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed by the person whose name is listed above (“Passenger name”).
• The voucher cannot be transferred to another person.
• The voucher can only be redeemed in one transaction.
• Any value not redeemed in the transaction will be lost.
• The new flight date must be within 365 days of the original departure date.
• Voucher value does not include additional flight services (e.g. baggage, meal) purchased for the original booking. However, the same services will be applied to the new booking.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.jetstar.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The contact person for your new booking must be the same as your original booking.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• The voucher must be redeemed before the expiry date.

How To Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.flyscoot.com/ to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The name on the voucher must be listed as a passenger or the contact person.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• Vouchers may not be exchanged for cash.
• The voucher must be redeemed before the expiry date.
• Bookings made with the voucher are not eligible for frequent flyer mileage.
• Vouchers cannot be used in conjunction with any other upgrade awards from the frequent flyer program.
• Bookings made with the voucher may not be changed, canceled, or refunded.
• The voucher is only valid for the ticket price, airport/government taxes, and ancillary services directly provided by Scoot. The voucher is not applicable for third-party services (e.g. travel insurance, hotel packages, car rentals).

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, send an email to jkt.reservation@thaiairways.com.
• State your voucher code and your new flight details in the email.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).
• As an alternative, you can also book your new flight by going to a Thai Airways Ticket Sales Office in your country.

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed within 1 year after it is issued.
• The voucher can be used to book any Thai Airways or Thai Smile flight.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference.
• The voucher can be transferred to another person, as long as they are able to present an official written statement from the person whose name is listed above (“Passenger name”).
• For the complete terms and conditions, please contact Thai Airways Ticket Offices as listed in http://www.thaiairways.com/en/contact_us/index.page.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• To book your new flight, call Thai Lion Air at:
  • Thailand: +66 2 529 9999
  • Indonesia: (+6280) 4177 8899 or (+6221) 6379 8000
  • Vietnam: +84 24 3633 1773
• Make sure to have your voucher code (original PNR code) when booking the new flight.
• The additional flight services (e.g. baggage, meal) you have purchased for the original booking (if any) will be applied to the new booking.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can be redeemed for any flights operated by Thai Lion Air.
• The voucher is only valid for passengers listed in the original booking.
• The voucher cannot be transferred to another person.
• The voucher can only be redeemed in one transaction.
• Any value not redeemed in the transaction will be lost.
• Voucher amount does not include additional flight services (e.g. baggage, meal) purchased for the original booking. However, the same services will be applied to the new booking.
• The final amount of the voucher is determined in Thai Lion Air’s full discretion.

How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below:

• Book your new flight directly from Thai Smile by filling in this form (click here).
• Booking must be made at the latest 3 working days before your departure.
• Make sure to have your voucher code when booking your new flight.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• Booking using this voucher must be made at the latest 3 working days before the departure.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference with a debit or credit card.
• If the value of the new booking is lower than the voucher’s value, the remaining balance can be used to book for another Thai Smile flight.
• The voucher can be transferred to another person.
• For the complete terms and conditions, please contact Thai Smile via email

태국 비엣젯항공(Thai VietJet Air) 트래블 크레딧 사용 및 예약 방법

태국 비엣젯항공 트래블 크레딧을 보유하고 계시다면, 아래 단계에 따라 Traveloka에서 트래블 크레딧으로 예약을 결제하실 수 있습니다.

1단계: 예약 생성

1. Traveloka 계정에 로그인하세요. 이후 태국 비엣젯항공 트래블 크레딧을 사용하시려면 이 링크를 통해 예약을 생성하셔야 합니다.
2. 원하시는 태국 비엣젯항공 항공편을 선택하세요.
3. 결제 단계에 도달하면 아직 결제를 완료하지 마세요.

2단계: 트래블 크레딧 사용

1. 문의하기 페이지로 이동하세요. 또는 Traveloka 앱에서 화면 오른쪽 상단의 아이콘을 탭하셔도 됩니다.
2. 채팅 탭을 열고 오른쪽 하단의 아이콘을 탭한 후, 지금 채팅하기를 탭하세요.
3. 라이브 채팅에 연결되면 예약 목록 보기를 탭하고, '결제 대기' 상태인 예약을 선택하세요.
4. 트래블 크레딧 사용 요청 옵션을 선택하세요.
5. 예를 탭하시면 고객센터 팀이 해당 예약에 트래블 크레딧을 사용할 수 있도록 도와드립니다.

태국 비엣젯항공 트래블 크레딧 이용 약관

1. 태국 비엣젯항공 트래블 크레딧은 위 링크를 통한 예약에만 사용하실 수 있습니다.
2. 태국 비엣젯항공 항공편만 선택하실 수 있으니, 반드시 태국 비엣젯항공 항공편으로 예약해 주세요.
3. 예약 시 할인 코드, Traveloka 포인트 및 기타 부가 서비스(보험, 항공 부가 서비스 등)는 적용하실 수 없습니다.
4. 트래블 크레딧을 이용한 예약 요청은 희망 탑승일 또는 크레딧 만료일 2일 전까지 접수되어야 합니다.
5. 트래블 크레딧으로 예약 결제가 완료된 후, 추가 요청 사항(좌석 선택, 수하물 추가, 기내식 신청)은 고객센터 팀에 문의하실 수 있습니다.
6. 트래블 크레딧은 다른 고객에게 양도할 수 없습니다. 태국 비엣젯항공 정책에 따라 원래 항공권에 기재된 탑승객의 예약에만 사용 가능합니다.
7. 트래블 크레딧은 원래 예약과 다른 여정의 항공편 예약에도 사용하실 수 있으며, 이 경우 Traveloka 고객센터로 문의하셔야 합니다.
8. 트래블 크레딧은 잔액이 소진되거나 유효기간이 만료될 때까지 여러 번 사용하실 수 있습니다.
9. 새 예약 금액이 트래블 크레딧 잔액보다 높을 경우, 차액을 결제하셔야 합니다.
10. 최종 트래블 크레딧 금액은 태국 비엣젯항공이 제공하는 정보에 따라 결정됩니다.
11. 크레딧으로 결제한 새 예약의 탑승객 이름은 변경하실 수 없습니다.
12. 보다 원활한 서비스 제공을 위해 트래블 크레딧 사용 1회당 75,000 VND의 편의 수수료가 부과됩니다.
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How to Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Since the Tigerair Australia brand has been discontinued, you can use your travel credits to book a flight with Tigerair’s parent company, Virgin Australia.
• To book your new flight, please call Virgin Australia Contact Center as listed in https://www.virginaustralia.com/au/en/help/contact-us/ 
• Make sure to have your voucher code when booking your new flight.
• Your total price will be deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher must be redeemed before the expiry date.
• Your new departure date must be no later than 30 June 2023.
• If the value of the new booking is higher than the voucher’s value, customer must pay the difference.
• If the value of the new booking is lower than the voucher’s value, the remaining balance can be used to book another Virgin Australia flight will be lost.
• The voucher is applicable for selected fares on all flights operated by Virgin Australia, as well as selected flights operated to and from Brisbane by Alliance Airlines for Virgin Australia.
• The voucher is valid for Economy and Business class bookings.
• The voucher is valid for any passengers (not limited to passengers in the original booking).
• For the complete terms and conditions, please visit Virgin Australia official website (https://travel.virginaustralia.com/au/coronavirus-update/future-flight-credits) or contact Virgin Australia directly.

How To Redeem Your Travel Credit Voucher

The voucher must be redeemed directly to the airline. Please follow the steps below.

• Go to http://www.flyscoot.com to book your new flight.
• Select your new flight and continue to fill in your passenger details.
• The name on the voucher must be listed as a passenger or the contact person.
• Enter your voucher code on the payment page.
• Your total price will be automatically deducted by the voucher value.
• Complete your payment for the remaining amount (if applicable).

Travel Credit Voucher Terms & Conditions

• The voucher can only be redeemed in one booking.
• Any value not redeemed in the booking will be lost.
• Vouchers may not be exchanged for cash.
• The voucher must be redeemed before the expiry date.
• Bookings made with the voucher are not eligible for frequent flyer mileage.
• Vouchers cannot be used in conjunction with any other upgrade awards from the frequent flyer program.
• Bookings made with the voucher may not be changed, canceled, or refunded.
• The voucher is only valid for the ticket price, airport/government taxes, and ancillary services directly provided by Scoot. The voucher is not applicable for third-party services (e.g. travel insurance, hotel packages, car rentals).

비엣젯항공(VietJet Air) 트래블 크레딧 사용 및 예약 방법

비엣젯항공 트래블 크레딧을 보유하고 계시다면, 아래 단계에 따라 Traveloka에서 트래블 크레딧으로 예약을 결제하실 수 있습니다.

1단계: 예약 생성

1. Traveloka 계정에 로그인하세요. 이후 비엣젯항공 트래블 크레딧을 사용하시려면 이 링크를 통해 예약을 생성하셔야 합니다.
2. 원하시는 비엣젯항공 항공편을 선택하세요.
3. 결제 단계에 도달하면 아직 결제를 완료하지 마세요.

2단계: 트래블 크레딧 사용

1. 문의하기 페이지로 이동하세요. 또는 Traveloka 앱에서 화면 오른쪽 상단의 아이콘을 탭하셔도 됩니다.
2. 채팅 탭을 열고 오른쪽 하단의 아이콘을 탭한 후, 지금 채팅하기를 탭하세요.
3. 라이브 채팅에 연결되면 예약 목록 보기를 탭하고, '결제 대기' 상태인 예약을 선택하세요.
4. 트래블 크레딧 사용 요청 옵션을 선택하세요.
5. 예를 탭하시면 고객센터 팀이 해당 예약에 트래블 크레딧을 사용할 수 있도록 도와드립니다.

비엣젯항공 트래블 크레딧 이용 약관

1. 비엣젯항공 트래블 크레딧은 위 링크를 통한 예약에만 사용하실 수 있습니다.
2. 비엣젯항공 항공편만 선택하실 수 있으니, 반드시 비엣젯항공 항공편으로 예약해 주세요.
3. 예약 시 할인 코드, Traveloka 포인트 및 기타 부가 서비스(보험, 항공 부가 서비스 등)는 적용하실 수 없습니다.
4. 트래블 크레딧을 이용한 예약 요청은 희망 탑승일 또는 크레딧 만료일 2일 전까지 접수되어야 합니다.
5. 트래블 크레딧으로 예약 결제가 완료된 후, 추가 요청 사항(좌석 선택, 수하물 추가, 기내식 신청)은 고객센터 팀에 문의하실 수 있습니다.
6. 트래블 크레딧은 다른 고객에게 양도할 수 없습니다. 비엣젯항공 정책에 따라 원래 항공권에 기재된 탑승객의 예약에만 사용 가능합니다.
7. 트래블 크레딧은 원래 예약과 다른 여정의 항공편 예약에도 사용하실 수 있으며, 이 경우 Traveloka 고객센터로 문의하셔야 합니다.
8. 트래블 크레딧은 잔액이 소진되거나 유효기간이 만료될 때까지 여러 번 사용하실 수 있습니다.
9. 새 예약 금액이 트래블 크레딧 잔액보다 높을 경우, 차액을 결제하셔야 합니다.
10. 최종 트래블 크레딧 금액은 비엣젯항공이 제공하는 정보에 따라 결정됩니다.
11. 크레딧으로 결제한 새 예약의 탑승객 이름은 변경하실 수 없습니다.
12. 보다 원활한 서비스 제공을 위해 트래블 크레딧 사용 1회당 75,000 VND의 편의 수수료가 부과됩니다.
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How to use your refund reservation (Travel Credit):

Step 1: Please refer to the flight schedule on Traveloka homepage or Traveloka app to learn more about Vietnam Airlines’ operating schedule.

Step 2: After finding a suitable flight, please contact Traveloka (via message or email) and provide the following information for assistance:

• Booking code which was refunded previously:

• Travel credit code (EMD voucher):

• New flight time:

• Passenger name:

Terms and Conditions for requesting to use refund reservation (Travel Credit):

1. Travel Credit can only be redeemed in one booking. After redemption, the value of the Travel Credit can not be refunded.
2. Travel Credit can not be transferred to other customers (only support using reservation for passengers on the original ticket according to Vietnam Airlines policy).
3. Travel Credit is used to book Vietnam Airlines flights and ancillary services provided directly by Vietnam Airlines.
4. If the value of the new Booking Code is higher than the remaining value of Travel Credit, you must pay the difference. If the value of the new Booking Code is lower than the value of Travel Credit, the remaining balance can not be used further.