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Rental cost is determined by the pick-up/drop-off zone, route, and type of car.
For passengers traveling to the airport, lateness is tolerated up to a maximum of 30 minutes after the chosen pick-up time. Otherwise, the booking will be automatically cancelled and cannot be refunded.
For passengers traveling from the airport, lateness is tolerated for a maximum of 60 minutes (for domestic arrivals) or 90 minutes (for international arrivals) after the chosen pick-up time. Passengers are required to pay a late fee of Rp. 50,000/hour after the time limit is exceeded.
For Instant Booking Passengers from the airport must be available max. 10 minutes after pick-up time. Otherwise, passengers are required to pay a late fee of IDR 50,000 per hour if it exceeds the pick-up time limit.
For conventional vehicles, the price includes the cost of fuel and airport parking fees. Toll fees are not included and must be borne by passengers.
For electric vehicles, the price includes the cost of fuel, airport parking fees, as well as toll fees (except for JORR II toll fees).
Covered toll fees for passengers are only applicable in some cities, please contact Traveldotcom for more information.
Passengers are required to pay the extra cost that may result from changes in the pick-up or drop-off zone. Payment must be in cash, made directly to the Traveldotcom staff or driver.
All prices are subject to change without prior notice.

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승객은 예약 시 안내된 대로 선택한 차량의 승객 및 수하물 제한 사항을 따라야 합니다.
승객은 흡연을 할 수 없으며, 강한 냄새가 나는 물질 및/또는 위험물을 Traveldotcom 차량에 반입할 수 없습니다. 위험한 품목에는 날카로운 품목, 인화성 물질, 폭발물, 화학 물질, 위험 물질 및 불법 약물이 포함되지만 이에 국한되지는 않습니다.
승객은 Traveldotcom 차량을 운전할 수 없습니다.
승객은 범죄 또는 불법 행위를 위해 Traveldotcom 서비스를 이용할 수 없습니다.
위에 언급된 정책을 위반하여 발생하는 결과에 대한 책임은 승객에게 있습니다.

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