ok ok ok... simpel banget bookingnya

I should have given full rating if only the reception was nicer than what I experienced. His attitude really pissed me off, he refused to give me and my friend services that I already booked from the app and reconfirmed by phone twice, and said the receptionist who I talked to on the phone is having her break at that moment and he can't deliver a promise that his friend made just because the receptionist is having lunch break and un-contactable, which don't make sense to me. The check in process is actually most important to build the customer's mood. I was disappointed and eventho the massage was good, the first impression I got from the reception wasn't that good, affected the whole experience. Should have been better.

great service... meskipun diubah jamnya namun tetap dapat diterima... dan pijatannya benar mantap

추천하다. 테라피스트님이 마사지도 잘해주시고 방도 편안하고 향도 좋아서 마음이 편안해졌어요

ok si... cuma kemarin dpt pemijat yg kurang enak seperti biasanya...

Quality of massage are very good. Just like in Jakarta Branch, very nice

good service, good price, good location.

easy to redeem the voucher, the staffs are so welcome and nice. the ambience of the place are good, it will make you relaxed

Terapisnya ok untuk atlet refleksi, kalau mau pake oil kalau regular tetap pake baju no oil sama sekali dimassage di ruang kursi duduk yang bisa dibikin flat seperti ranjang

Good place, nice ambience. Clean and cozy

The therapist excellent... But front staff not friendly I dunno maybe I pay through traveloka voucher.

very good. highly recommended. will back again

Overall ini yg ke sekian kalianya, ga pernah ngecewain sih

Semuanya oke dan tempatnya nyaman

Enak tempatnya, terapisnya juga mantep pijitnya. Mama aku sampe tidur

Pijatannya enak dan membuat badan saya terutama kaki terasa ringan dan bisa tidur nyenyak.

We enjoyed our relaxing time with a fast good service and exclusive treatment

Always best place for reflexology. Very good massage. But I like another branch more. It is a lot quieter there, less noise. In Kokuo Beachwalk, the receptionist talk to each other so loud even when the guy giving order to the therapist, he call the name so loud, and the door to the therapy room open and close almost at all time because people come and go. It is annoying.

Sangat menyenangkan. Saya setiap bulan selalu ke kokuo massage

So relaxing and cozy place with a good staff