8.4
매우 좋음
189개 리뷰에서
청결

8.8

편안함

8.6

위치

8.4

서비스

8.6

여행자 리뷰 Sheraton Riyadh Hotel & Towers

페이지당 리뷰 수
20
40
상위 리뷰
Bdoor
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
39주 전에 리뷰함

Expedia Group verified review

Property conditions wasn’t that good
Verified traveler
icon-친구 및 가족
친구 및 가족
4.0
/10
39주 전에 리뷰함

Hotels.com verified review

Renovations are required hotel room condition is poor ,, however, the hotel reception staff are friendly and cooperative
Hisham
icon-출장
출장
10.0
/10
53주 전에 리뷰함

Hotels.com verified review

Very friendly and very calm and clean as always
Verified traveler
icon-출장
출장
6.0
/10
66주 전에 리뷰함

Hotels.com verified review

Althıugh I have mistakenly selected smoking room, I asked for a non-smoking room while at the reception check-in. The gentleman said ok and told me that he have changed my room to a non-smoking room. However when I entered my room I realized it was a smoking room. My stay and sleep was awful and I asked for a refund during the check-out. However the reception could not manage this request. Also, cold water was not working and both sides of shower water was hot. I also informed the hotel about this and asked for a discount and refund.
자세히 읽기
Ansgar
icon-출장
출장
8.0
/10
70주 전에 리뷰함

Expedia Group verified review

Insgesamt gut bis sehr gut.
William Marian
icon-여가
여가
2.0
/10
74주 전에 리뷰함

Expedia Group verified review

Location not good
Verified traveler
8.0
/10
87주 전에 리뷰함

Hotels.com verified review

Overall was good, the Italian restaurant a little be expensive and not many options. Breakfast was ok
Ghadah
icon-비즈니스 및 여가
비즈니스 및 여가
8.0
/10
88주 전에 리뷰함

Expedia Group verified review

The staff were very nice, we enjoyed our time there
MEHMET OZGUR
icon-출장
출장
4.0
/10
93주 전에 리뷰함

Hotels.com verified review

The workers don't help you. We reserved taxi on 5 AM, Taxi was not there! We were about to miss our flight so We took an unofficial taxi from the garden of the hotel! We made a breakfast, They couldnt add the breakfast amount to the room price. They said We had to pay the breakfast amount with credit card at tht moment! I asked for the invoce, wrote them via hotels.com. But They wanted me to send email to them for this!! VERY UNOFFICIAL
자세히 읽기
Salah
icon-출장
출장
10.0
/10
103주 전에 리뷰함

Expedia Group verified review

Excellent service and great staff.
Christian
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
114주 전에 리뷰함

Expedia Group verified review

Could of been better
SHOICHI
icon-여가
여가
6.0
/10
146주 전에 리뷰함

Expedia Group verified review

     
Sylvain
icon-출장
출장
8.0
/10
162주 전에 리뷰함

Expedia Group verified review

Decent property in the center of Riyadh. Might need some refreshing to keep up with the requested price.
Reinhard
6.0
/10
177주 전에 리뷰함

Hotels.com verified review

Facility dated and not up to standard.
johan
icon-출장 가족 휴가
출장 가족 휴가
10.0
/10
187주 전에 리뷰함

Expedia Group verified review

Amazing property, very good staff . The gym has the necessary equipment and is 24hrs
Bilal
icon-출장
출장
2.0
/10
193주 전에 리뷰함

Expedia Group verified review

This stay was booked for a business associate of mine and I filled the paperwork for taking care of the charges, the accommodation was already paid for, I filled a form with my details for the incidentals and reiterated that the guest was not charged for incidentals on checkout, disappointingly the guest was charged on check out. To add further insult to the matter, when the guest was checking out, she advised reception that this was paid for and showed a copy of the form and the staff member did not knew anything about it and said this form means nothing and the charges have not been paid for. The guest was in rush as she had to catch an early flight and this was at 2am in the morning, so did not bother to contact myself or argue with rather uninformed night receptionist and paid leaving embarrassed about the entire situation. I emailed my concerns to the reservations manager to no avail. Needless to say is that I was embarrassed about the whole situation despite all the efforts to get this organised. I am hoping that something will get done about it and someone will actually bother to look into this, as this what I would have expected from a reputable hotel as this.
자세히 읽기
Hussam
8.0
/10
193주 전에 리뷰함

Hotels.com verified review

جيدة
Moe
icon-여가
여가
8.0
/10
194주 전에 리뷰함

Expedia Group verified review

pleasant staff and stay
Houssam
icon-출장
출장
4.0
/10
195주 전에 리뷰함

Hotels.com verified review

No parking available, worst variety of food for breakfast.
FAISAL
icon-친구 및 가족
친구 및 가족
10.0
/10
199주 전에 리뷰함

Hotels.com verified review

اقامة كانت جدا رائعه ومريحه واشكر الاخ اسماعيل على ذوقه ورقي تعامله معنا تم عمل لنا ترقيه لجناح مع الفطور واشكر جميع طاقم فندق الشيراتون الخدمه فوق الرائعه والتعامل الاحترافي بصراحه نادر مااكتب تعليق ولكن احيانا الاشياء الجميله تستدعي الكتابه
페이지당 리뷰 수
20
40

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