전체 평가 및 리뷰 Fairmont Miramar Hotel

Good for family stay.

It was my son's bday when we stayed there. Every staff there was so kind and gentle all the time. Would love to come again.

This hotel reminded me of a hotel in Maui, Hawaii. The lobby was beautiful and the massage on the first floor there was perfect. Even the restaurant where we had dinner was delicious, the servers were humorous and they knew how to treat their guests, but one of the front desk staff Talking arrogantly made me feel a little bad when I checked in. When I checked out, the other staff was friendly and acted quickly. It's close to the beach, so I plan to stay next time I go back, but I have to remember the face of the staff and check in with someone else. I don't want to hurt my feelings again.

Beautiful hotel, loved the homey but hip vibe all around. The hotel was a full house during the night of my stay, so all staffs were very busy. I think there are about 300 guest rooms here but only 2-3 staffs helping with the check-ins and check-outs. Expect 20-30 min to check yourself in or out. For such a beautiful hotel like fairmont, why place only 2-3 staffs for check ins? I understand the hotel is popular but it was not a completely pleasant experience because everythint was so slow to service. I booked a delux ocean view but the room was on the third floor i had to tip toe to see the ocean from my room.

The employees providrd great overall customer service. The manager,Matt, was attentive to an issue we has with our room by immediately working to resolve the complaint. The property have a beautiful ocean view and the foundation is nice. Low score because room renovations are past due. Not worth the cost. Parking fee is diabolical.

Great location,nice hotel, rooms a little outdated but overall pleasant stay

We loved our stay at the Fairmont . The staff were really nice and very helpful, especially the valets who brought our car so quickly and always had it ready when we needed it. The grounds are beautiful and its like a little oasis in the middle of the City - really felt like a getaway even though you are right in town and just across the street from the beach.

Fig too high priced. Tub too small. Glorious otherwise.

Beautiful property, nicely appointed rooms and very friendly staff in all aspects.

I liked that the property felt secluded in the middle of a busy city and I loved the design/decor choices. The staff were so nice and accommodating and my stay was so pleasant. I live 2 miles away, but this is my new go-to hotel when I want a “staycation”. Love it!

Great views of the beach and friendly, very helpful Staff. Really cared for an elderly friend staying there. However, air conditioning went down for awhile. It was fixed but an inconvenience. Taxes are high.

Wonderful

Beautiful location, exceptional, friendly, accommodating, customer service, definitely Fairmont, Royal Service!

Unfortunately I wouldn’t stay here again facilities are average, most the staff were okay the rest well below average. The guy that checked me in barely said a word to me and gave me zero info.

This property is in the absolute best location in Santa Monica. Definitely needs to be updated for the price. The restrooms especially need to be updated! Very small and no fan,

Horrible experience. Been a gold member for ever and had the worst treatment. Late check in. Someone said they would call us when room was ready never did. Was told would have late checkout for inconvenience and never got that either. Sat by pool for 3 hours did not get addressed or served once

Hotel was beautiful! Nice luxurious property. Enjoyed breakfast at The Fig. Great Gym space and pool area.

The Fairmount is an excellent hotel at a premier location on the Southern California Coast. We have stayed here before and both times have been most enjoyable. The rooms and the hotel itself, including the luscious grounds, are wonderful. The Fairmount is what staying at a class hotel is supposed to be about.

Wonderful hotel, great location and very helpful staff

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