4인 가족 여행으로 오기에는 방이 너무 작음.

호텔주변 시끄럽고 노숙자많고 호텔 구조도 복도에 계단이 있어서 짐 옮기기도 힘들고 가격만 비쌉니다

시내 접근도 너무 좋고 내부도 깔끔해서 아주만족스러운 숙소였어요

가족여행으로 머물기에 너무 좋았어요~^^

Todo excelente

建物自身が古くなり、外観をよくする必要があるが、今はスタッフの対応や サービスでその欠点がカバーされている。しかし、それは利用した人にしかわからないので、計画的に改装されたら良いと思いました

In general terms the stay was pretty good. Clean room and washroom. Staff was really friendly. Room for improvement in the breakfast, but wasn’t bad either. I recommend it.

Had a great stay!

Great rooms, very comfortable. The location was very practical to visit the city. The swimming pool could benefit from a renovation, and the hotel could invest in a better restaurant (both the quality of the food and the service should be higher in such a hotel to match the standard of the rooms).

We were checked in to a different room to what we booked with two queen sized beds rather than one king size. As two tall people we needed the larger bed! We were unable to change rooms as we were Whole hotel was worn and needed a refresh/better maintenance. Room was ok, lots of signs of wear and tear, stains on carpet, weathered mirrors. Showerhead was full of black mould and I cleaned it myself as best I could. Balcony advertised was literally standing room only so not worth mentioning or using to justify a higher price! Air conditioning was minimal and not much of a difference. Pool and gym facilities were again old/tired and unclean (not like the photos) so we didn’t use them- they were one of the reasons we booked the hotel in the first place and feel like the advertisement for the hotel is misleading! I also booked to have a massage in the spa but ended up cancelling that because I had seen the disappointing facilities. Floor one ice machine not working and filtered water tap covered in limescale, both accompanied by a foul stench. Several staff members were close to it and aware of it but the situation remained unchanged, despite it being 30 degrees in London this weekend! All staff were polite and helped where they could, but I certainly wouldn’t stay there again especially for that cost. What was supposed to be a treat for my husband’s birthday was a disappointing visit where we were unable to use the “facilities”. Have had nicer stays in an Ibis or Travelodge!

A great stay, easy to find and quick check in. The room was excellent, clean, quiet and cool in the hot weather.

The room was immaculate clean and the restaurant had a great choice of breakfast and the chef was happy to prepare whatever you wanted. The staff were super attentive and very friendly.

The room was clean and beds were comfortable. The breakfast was delicious and so convenient.

Apart from a computer issue at check-in, which was dealt with very well, all smooth. Room was clean, big and had amazing air conditioning (it was very hot outside).

Great stay

Decent hotel with lots of services (restaurant, spa, parking), a little away from the center of London. Good place to stay if you are looking to drive close to London while avoiding the congestion charge.

Perfekt för barnfamiljer

Great pool and gym, excellent sized room and the breakfast was very tasty. We had an excellent stay!

Modern hotel, good restaurant, and great location for tube and buses. Taxis always waiting outside.

Amazing breakfast, lovely room and great pool and steam room!