카운터 직원이 무척 친절했습니다. 영어도 잘 통했고요. 조식도 매우 맛있었습니다. 메리어츠 호텔에서도 묵어 봤는데 조식의 맛은 비등했습니다.

사람들이 북적거리는 곳을 지나면, 숙소가 나온다. 가는길에 보이는 음식점들과 사람들을 만나고 나면 조용한곳에 위치해 있다. 그 위로 조금만 올라가면 백화점을 포함한 상점들이 있다. 위치는 좋다. 시끄럽지도 않고 그렇다고 너무 외진곳은 아니다. 바로 앞엔 건물이 있어서 뷰가 그리 좋진 않지만, 그앞에 강이 있어 운동하기엔 좋다. 에어컨이 없다. 작동이 안되는건지 모르겠지만, 제일중요한 미니바가 없다. 전기포트는 말하면 빌려준다. 근데 진짜 오래된것같다. 사용하는데는 무리없다. 내가 쾰른을 가게되면 다시 묵을거다. 조식은 안먹어서 모르겠고. 수영장도 이용안해봐서 모르겠다.

Very nice location. Nearby Rhein river, easy to access central station and downtown. Nice breakfast, but no dinner service. Room is clean, but pretty small.

쾰른 중앙역에서 강변을 따라 산책하며 도보로 이동하기 괜찮긴하지만, 그래도 애매한 위치인 것 같습니다. 중앙역에서 캐리어를 끌고 이동하셔야한다면 시가지 말고 꼭 강변 산책로로 이동하세요! 돌길이 거의 없어 짐 끌고 가시기 편할겁니다. 저는 싱글룸을 사용했는데 후기에서 보던대로 방이 조금 작긴했으나 침대가 아주 커서 편하게 쉬기엔 더할 나위없이 좋았습니다. 24인치 캐리어를 펼쳐둘 공간도 있었구요. 가장 아쉬웠던 것은 화장실.. 샤워부스가 분리되어있으나 샤워를 하면 물이 그대로 밖으로 새어나가더군요. 3박이나 하면서 씻을 때마다 엄청 불편했습니다..샤워시설은 반드시 개선하셔야할듯... 그걸 제외하곤 괜찮았습니다. 무료 생수도 제공되고 로비에 간단히 먹을 거리를 판매하기도 합니다. 걸어서 가까이에 REWE마트도 있었구요. 룸서비스 직원도 아주 친절했습니다.

Zimmer sauber und Modern, viel Platz. Badezimmer sauber und schön. Frühstück war alles was man braucht, frisches Obst war auch da.

Great location and nice room. But the elevator was broken and the sauna was made out of order while we were there.

East walk into old city

The rooms were very clean and very much appreciated the multilingual staff, aswell as very great bar/lounge area.

Great location and hotel looks nice but staff at the hotel all seemed a bit disempowered, friendly just not great when things go wrong. Nice fancy app to check in and open your room door - minimal to no instructions on ground floor to find room and lift was out of order - I’ll come back to that. But when you get to your room it needs a card (available from reception to turn lights on!) helpful to have them in room or detailed needed in app. So back to lifts I’m partially disabled so 4 flights of stairs has been a challenge - but young staff made calls to management and no one answered. Said hotel was full but actually apartments in other block were not as saw screen (they had a working lift). Despite promises to get us a different room on Saturday it never happened - they were apologetic and did give a partial refund. Expedia on the other hand were not and said hotel doesn’t list a lift so we’ll just give credit (rubbish as German rules on 4star require a lift). Shower flooded on Saturday and again staff slow to do anything if at all. On that note when looking at rooms available I was shown that 10 other rooms were not in working order. So again I’d say nice hotel but it’s had better days and isn’t being maintained to a 4 star standard.

No elevators. The hotel is very confusing. I was on the 4th floor and had to go up and down with luggage. Some of the hotel staff not friendly. I wouldn't go back.

The hotel has never answered a single message from me. I’ve lost my flight to Cologne. I’ve asked to move the stay to next weekend. Never heard back. I’d never recommend a hotel like this.

Très bon petit déjeuner. Très bonne emplacement de l'hôtel par rapport au centre-ville

Tutto perfetto!

The room was spacious and had a kettle and nespresso machine. The pool and sauna were an added bonus. Breakfast was lovely, so much choice ,hot and fresh. Short walk to cathedral, bars, restaurents and station

Allt i närheten

Wir waren 7 Personen also habe ich 4 Zimmer reserviert. Ich wollte das Check-in mit dem Handy machen aber dues war sehr mühsam da mam seine Indentitätskarte hochladen musste und immer wieder kam die Meldung es funktioniert nicht also wollte ich es Vorort machen. Vorort wurden wir schlecht bedient und der Mitarbeiter wollte dass wir es selbst machen an den Automaten. Das führte dazu dass jemand von uns plötzlich ein Zimmer hatte von einem anderen Gast mit dem gleichen Nachnamen. In einen Zimmer hatte es noch Kot in der Toilette, im Anderen hatte es viele Haare auf dem Bett und am Boden vom Badezimmer. Fazit: Das Hotel ist nicht schlecht gelegen und die Ausstattung ist gut leider ist es beim Check-in und der Sauberkeit eher schlecht, daher würde ich das nächste Mal woll eher ein anderes Hotel wählen.

Posizione top per la fiera

Gute Lage. Super Frühstück

Das Personal war freundlich, das Frühstück gut. Das Hotel liegt toll direkt am Rhein. Die Innenstadt ist fussläufig zu erreichen. Parkplätze sind Mangelware. Wir mussten in einem nahen Parkhaus parken.

Lovely room, all amenities and very courteous and helpful staff. A favoured stay for our frequent trips to Cologne