Thehotel was nice for business and pleasure. They have business center, a restaurant nice lobby bar where you can get anything from a capuccino to a shot of whiskey. The staff is amazing very pleasant accomodating and the servers inside the restaurant at breakfast were AMAZING -especially Nancy and Eldar they would go out of their way to assure we were taken care of. Comfortable and spacious rooms excellent pool area and gym - best of all, is the central location. Not exactly in the Center, however it is in an upscale and walking distance to Paseo de Montejo, with awesome restaurants, shopping and horse drawn carriages beautiful and safe city. I've been there twice in the past year.. people are warm and kind... a beautiful difference..- Ines Menendez