They had a good breakfast buffet, but that’s not included. I don’t have any complaints but the stuff could be a bit more welcoming, friendly, and helpful. Nothing extreme, just average.

Good place to stay in madrid center

Hotel muito bom. Organizado, limpo, funcionários muito atenciosos e gentis.

great stay! Close to everything and staff was extremely helpful in any requests

Good

Great staff, very nice location, nice restaurants, nice facilities.

Nos asignaron la habitación en el piso 9 y tenía una vista maravillosa. La habitación limpia y la cama muy cómoda. La cafetera Nespresso que hacía que las mañanas fueran deliciosas con un café y una vista mágica. El personal muy amable. La ubicación maravillosa.

Hotel Suecia is ideally located and convenient. It will enhance your time in Madrid.

Amazing location

Lovely hotel. Room fantastic, as was location.

Very nice and local

Very helpful staff

Perfekt boende. Mitt i city och nära till parken.

Fabuloso!!

The reception staff, one lady in particular, were great. The check in was lovely and the room great. Bed do comfortable and clean, well equipped and bathroom good. A very comfortable room - excellent. Sadly the lobby / bar restaurant staff let their colleagues down badly. They let the rest of the hotel, and the good experience we had otherwise, down. We had reserved a table and were sat at the table and them ignored for 30 mins (not even offered water or a drink) before we got up and left. We raised the issue with the reception staff, who recommended somewhere else to eat outside of the hotel saying the hotel bar was very busy due to the rain. However there were 50 covers in total and at least 6 waiting staff that I saw - all of whom were walking about actively avoiding eye contact when I tried to catch their attention. So o do. It consider rain to be a good excuse; and we got wet in the rain walking to another place to eat. I would like to give the reception staff and housekeeping team 5 stars but the restaurant staff 0 stars. They should try harder to not undermine their reception colleagues.

Great location, good food, easy checkin, great housekeeping, helpful on checkout. Areas to improve - luggage assistance on arrival given stairs, better organization in access to rooftop for hotel guests (was allowed up but only if we stayed in a corner due to allowing an unplanned reservation blocking off the space)

Todo bien

Great staff, professional, knowledgeable and accommodating! The restaurant is excellent as well. We’ll be back soon!

The rooftop had a good view

Excelente, incluso tenía dos reservas y nos dejaron la misma habitacion