I came to this 4-star hotel in Venice with high expectations for a family trip, but the customer service was terribly disappointing. I'm not sure if it was racial discrimination, but the first impression at the front desk was extremely unfriendly. It seemed like several people were working, but because of one individual, my impression of this hotel is memorably unfavorable. Apart from the location and transportation, there doesn't seem to be anything good about it. It could have been a perfect trip if not for the hotel; it's quite regrettable. 가족 여행으로 베니스에 대한 큰 기대로 4성 호텔이라 해서 오게 되었는데 고객 서비스는 너무 별로였습니다. 인종 차별인지 모르겠지만 프론트 데스크에서의 첫 인상은 너무 불친절 했습니다. 여러명이 근무를 하시는거 같지만 그분들중 한분땜에 이 호텔에 대한 인상은 기억에 남을 정도로 좋지 않습니다. 위치와 교통 이외에는 좋은게 하나도 없어 보이네요. 정말 호텔만 아니였으면 완벽한 여행이 될수 있었는데 많이 아쉬움이 남는 여행이네요.

근처 관광지와 가깝고 편리합니다. 서비스도 친절하구요.

We stayed this hotel for easy access to Plaza. Very easy to access to Plaza. Old equippment but clear and nicely managed. Internet access is satisfactory. In comparision with other italian hotel, access speed was fast and stable. Morning buffet is good as an italian style food.

베니스안에 있어서 다니기 편하다는 장점이외에는 다른 점은 없음. 워터택시로 오면 80-90유로 필요함.

The Kette was very nice clean very luxurious and centrally located in middle of everything. We were very pleased and had a great day

Location

Clean and modern room. Simple breakfast Excellent location

Wonderful hotel - feels like luxury the moment you step into the beautiful wooden foyer. Very helpful staff. Vast choice at buffet breakfast. Very comfy beds and the wooden shutters keep out the light - essential for holiday lay-ins. Central location for all the sites.

wonderful property ideally connected to the airport via the Alilaguna water bus. quiet location and yet in the centre of all action. Thoroughly enjoyed my stay here.

yes.

É um hotel antigo, mas super bem localizado em San Marco, há poucos metros da saída do Vaporetto. Equipe muito atenciosa e solicita!

Plutôt cher mais bien situé et belles prestations

Proximity to P. San Marco. Noise in the back room due to construction. Next day we were transferred to the front after our persistence to transfer.

The room, including the bathroom, were small and cramped. Very good location.

Bien

Café da manhã perfeito , funcionários maravilhosos

Great location for a short visit. Average breakfast. Plain sailing.

Todos Los puntos de interes están cerca al hotel.

Todo muy bueno

Sehr höfliches und hilfsbereite Personal gutes Preisleistungsverhältnis gute Lage