9.8
특별함
리뷰 103개
청결

9.8

편안함

9.6

서비스

9.8

실제 이용 고객 리뷰 Hotel Eden - Dorchester Collection

페이지당 리뷰 수
20
40
상위 리뷰
cheolmin
icon-파트너와 함께
파트너와 함께
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

훌륭한 호텔입니다. 조식먹는곳 직원들이 모두 성실하고 좋았고, 프런트, 컨시어지 모두 만족합니다. 프란체스코님, 이름이 기억나진 안지만 벨기에에서 오신 여직원분 감사드립니다. 비행기시간이 밤10시인데 체크아웃후 별도로 머무를수 있도록 배려해주셔서 감사드립니다
Giuseppina
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

The hotel staff was so helpful and kind. They went above and beyond! Hotel was incredibly beautiful we stayed for Christmas 🌲
raffaele
6.0
/10
32주 전에 리뷰함

Hotels.com verified review

I cuscini piu scomodi che abbiamo mai trovato in un hotel
George D.
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
34주 전에 리뷰함

Expedia Group verified review

Outstanding service in a beautifully appointed and immaculately maintained property. Loved the views from the 6th floor dining room. Francesco and Dimitri were standouts as gracious servers at breakfast.
Jenny
10.0
/10
42주 전에 리뷰함

Expedia Group verified review

Truly luxurious and staff are so welcoming
Alina
icon-파트너와 함께
파트너와 함께
10.0
/10
44주 전에 리뷰함

Expedia Group verified review

From the moment we arrived, we were greeted by the most welcoming staff. The hotel is immaculate, the rooms are spacious and *extremely* clean. I’m a neat freak and have to say this room and the cleaning ladies did not disappoint with their attention to detail in making sure the room was always clean, towels replaced and everything neatly folded in its place. We travel with a lot of outfit options and the closet space was perfect. There are two full closets with lots of drawers and a ton of space to store your belongings. The rooftop restaurant where we ate lunch when we arrived, was superb. Pricey, as expected, but outstanding. The same restaurant offers breakfast buffet in the morning and that was wonderful as well. Nice selection of fresh fruits, cheeses and charcuterie, as well as many fresh bakery items, eggs, etc. Don’t even get me started on the service level. Every single person that works for the hotel, was absolutely wonderful and pleasant. Everyone smiles, greets you and treats you like you are the most valuable customer. We travel a lot and love good food and great service, this by far exceeded my expectations! The concierge team was awesome and beyond helpful - I give them 10 starsOh and lastly, I must mention - the rooftop bar was superb for drinks and they serve beautiful hors d’oeuvres and olives/chips to accompany your drinks. The bartender made us the best cucumber martini! Anyways, if you are coming to Rome and want 5-star hotel service, look no further!
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Robyn
icon-파트너와 함께
파트너와 함께
10.0
/10
46주 전에 리뷰함

Hotels.com verified review

It was a fantastic experience for the entire stay of 4 nights. The Only thing we would like to suggest is that the toilet and bath tub area needs a door to keep some privacy.
Massoud
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
10.0
/10
56주 전에 리뷰함

Expedia Group verified review

Great location, outstanding hotel and excellent service
Westley
icon-파트너와 함께
파트너와 함께
10.0
/10
72주 전에 리뷰함

Hotels.com verified review

Lovely hotel, well situated, staff couldn’t have been any nicer. The bar has great cocktails. The bed was so comfortable. Couldn’t recommend more
Michelle
icon-파트너와 함께
파트너와 함께
10.0
/10
97주 전에 리뷰함

Hotels.com verified review

We loved everything about this Hotel! We absolutely cannot wait to come back!! It was next level and we loved the staff!! Great location too!!
Harry
icon-비즈니스 및 여가 파트너와 함께
비즈니스 및 여가 파트너와 함께
2.0
/10
170주 전에 리뷰함

Expedia Group verified review

The sixth floor restaurant on our final evening was a disaster. The Wine as listed,for which we waited 15 minutes, come before we were told it was unavailable.We asked if lobster on the menu was available and assured it was. We waited twenty minutes before being told it was not as well as the mushroom dish on the menu.Apart from the starter the rest of the meal was inedible as it lacked presentation and was overcooked. The dessert was availble on a table and one had to fetch it ourselves,we declined. Finally we asked for a Macallan whiskey and we were told it had run out of stock. I asked the staff of the restaurant manager to come but he never arrived and hence I went to reception and spoke to the Hotel management. They then refunded part of the meal and aplogised profusely.
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Francesco
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
198주 전에 리뷰함

Expedia Group verified review

Splendido
Haani
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
199주 전에 리뷰함

Expedia Group verified review

Excellent stay.
Juliet
10.0
/10
206주 전에 리뷰함

Hotels.com verified review

Beautiful hotel with amazing details. I would suggest eating at both of their restaurants on the 6 floor. Incredible views and atmosphere from the restaurant. They have great attention to detail and provide excellent service. The Junior suite is a little small with a nice view if you can upgrade to the Classic Suite I would recommend the upgrade or to stay in a classic room.
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Awais
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
208주 전에 리뷰함

Hotels.com verified review

Best of the best in every way. In a quieter location though but everything great
Verified traveler
icon-
10.0
/10
242주 전에 리뷰함

Hotels.com verified review

Amazing Stay
Vera
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
8.0
/10
251주 전에 리뷰함

Hotels.com verified review

Veldig bra, men spiste på hotellets restaurant, spaghetti og ble dårlig.Vi hadde to dager i Roma og den siste dagen måtte jeg tilbringe i hotellets lobby i nærheten av do med diare og oppkast.Eneste jeg spiste den dagen som veninnen min ikke spiste var spaghettien på hotellets restaurant.Ventet ikke å bli matforgiftet på 5 stjerners hotell 😳
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Verified traveler
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
259주 전에 리뷰함

Expedia Group verified review

Beautiful hotel
Abdulla
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
336주 전에 리뷰함

Expedia Group verified review

I visited the hotel to celebrate honeymoon, very special and excellent hospitality, awesome experience, clean and nice suite.
Vince
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
346주 전에 리뷰함

Expedia Group verified review

I had been tracking tickets to midnight mass for over two weeks and when I arrived no tickets. The conseign was call me in 40 minutes and never did! I returned only to find out he left for the day. I placed my trust the tickets would not be a problem. It was...nice hotel but not sure I would trust their word.
페이지당 리뷰 수
20
40

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