객실이 깨끗하고 서비스도 훌륭함

객실이 너무 좋았음

직원들 인사를 안함. 위치는 좋으나 객실 내부가 어두움.

Best place in the city

The location was perfect and every staffs were so kind!! Recommend it!!

It was cold inside the room. It was December, but the heat was too weak. Except that, everything was perfect. Location, cleanness, breakfast, staffs are all good.

exellent

Very kind staff, especially the concierge! Ms. Angela was an angel for the tourists. Thank you, Angela.

먼저 이런 후기는 처음 쓰는데, 이 호텔에서 처음 2박하고 다른 도시로 넘어갔다가 바셀로 다시 돌아오는 일정이었습니다. 그런데 다른 도시로 이동 후에 이 호텔에 옷을 두고 왔다는걸 알았죠. 어차피 3일만 있다 바셀로 다시 돌아갈거였고 도착 후 호텔에 문의하니 찾아봐준다고는 하더라구요.. 그리고 약 4일 후 한국으로 돌아올때까지 옷은 찾지 못했습니다. 사실 옷을 두고간 제 잘못도 있지만.. 지금까지 어느 호텔에서건 뭘 놓고왔는데 못찾은 적은 없었던 것 같네요 ㅎㅎ (특히 5성 호텔에서요) 결과적으로 놓고온 제 잘못이니 못찾은건 어떻게든 이해는 가지만.. 호텔의 대응이 무척 아쉬웠어요. 찾아보고 연락준다.고만 몇번째인데 한번도 호텔측에서 먼저 연락준적 없었고, 오히려 저희가 몇번씩 찾아가고 메일 보내야지만 답변해줬어요. 어쨌든 못찾았다 미안하다고 메일로 끝.. 그냥 귀찮아서 안찾아주는 듯한 느낌이었습니다. 물론 제 느낌이지만요! 제 옷이 비싸지않았던거라 다행이었지만.. 만약 여권 등 귀중품이었다면, 정말 속상했을 것 같네요. 위치 친절도 등 모든게 좋았지만. 이런 점은 무척이나 아쉽네요.

정말 좋은 위치 써비스였습니다 새로단장한방도 엄청넓었어요 근처에 유명식당도 많고 백화점과 바다도 가까워요

Muy buena ubicación ,buena atención en general de todo el personal que trabaja en el hotel

El hotel cumple, la ubicación es muy buena. El desayuno bien surtido y de buena calidad aunque la atención es caótica. El personal de recepción muy amable.

Excellent stay for Barcelona. Good location that is walking distance to the majority of the sights. Excellent restaurants in short distance too. Very friendly staff and an awesome pool deck with great views of the city.

Room was clean. Able to check in early. Staff was great

Great hotel, great location. Super friendly staff.

Great hotel in excellent location, loved the rooftop pool.

Muy buena ubicación. Excelente limpieza y servicio

Room needed a refresh. Cracked tile grout, rusting radiator, bad fixes everywhere, paint where it shouldn't be, wardrobe light was irritating to turn off as it was linked to the doors being open, and they didn't close properly. The swimming pool area is in need of a refresh too, rusting screws, warped boards amongst other things. We were woken up by a shower being used at 2am, so it's not sound proofed well. Our room had two beds pushed together, with separate sheets and duvets, rather than a single duvet for us to share. Staff frequently using the one lift to the rooftop bar/pool, so getting up can take a long time. Certainly not 5* quality.

Excellent emplacement, stationnement devant l’hôtel périlleux, chambre petite pour ce type d’établissement, service au rooftop « eleven » déplorable

Not really 5 star service or hotel