The staff was awesome, they check on you to see if your enjoying stay and help with anything , clean room, it was quiet away from the street traffic, if you get hungry- Mayfair across the road with food court has many choices ti choose from. Ruby’s restaurant was is awesome, amazing food and staff sooo friendly. My whole stay was great. Only thing I would ask for when I go back is ask if they have a flatter pillow, the one they have is a too big and made my neck sore as it was too high. Awesome job Hitek Zed Crew, Gilakas’la (thank you)

The room was so cool and the staff were so lovely. Will definitely stay there again.

The retro theme was amazing. We loved grandma’s basement and the pool, waterside and sauna!

From the vintage aesthetic to the small touches like fresh ground coffee to take to your French press Hotel Zed knocks it out of the park. The water is slide is so fun and the pool was as warm and comfortable. Have breakfast at Ruby’s! The food is so good. Such a fun stay , highly recommend for anyone.

The vibe was groovy. We loved Grandma’s basement. The pool and sauna were fab. We were sad the hot tub was closed for maintenance but everything else was fantastic! Highly recommend.

Washrooms were a bit smaller but other than the service was excellent and the room was spotless

Pros:The staff was very friendly and professional. The room was clean and funky. It was well appointed with fridge, microwave, kettle and coffee press It’s right across from the Wayfair Mall Cons: The room is so small!! There is no actual bathroom, the toilet is behind a door and then the shower is beside the fridge It was very noisy, not sound proof at all I would definitely not want to stay more than one night

The staff were so friendly and accommodating. The kids enjoyed the fun decor of the room and had a blast in grandmas basement nightly .

Room was spotless. Minor issue with the room raised with the staff hopefully will be addressed. Love the funky feel Of Hotel Zed and its location close to Downtown.

The hotel is a previously old motel - it smells like it (think old motel where people smoked a lot) regardless of the reno's. It's fun and funky for the theme, however, the location of this place is not great. Its a super busy area, car alarms going off all night, homeless out and about, and sirens - many many sirens. Plus you can hear your neighbors a lot as well. For my stay their hot water was not working properly upon my arrival which was fine, but it lead into the morning with water issues making it not pleasant to shower before my work day. The wifi was also in and out a lot from my room. Even 5G wasn't working well, so i must have been in a dead zone. The staff via text asked what they could do to help with the issues i was having and when i sent a reply back to them, they ghosted me and had no solutions - they didn't even try. I left here tired from a sleepless night, freezing from a cold shower, and disappointed with the customer service.

Staff were friendly, room was clean and cute. Unfortunately the pool was closed unexpectedly but they tried to make our stay fun anyways! We love the Zed!

We had such an excellent stay! The staff were super helpful (thanks Jessica on the front desk!). Two things stood out....first, we asked if there was a spot to keep a freezer pack frozen, and it was no bother at all, it was stored in the staff freezer. Second, we asked if it was possible to do a late check out and they was accommodated no problem at all. The room was lovely. Very clean, spacious, good vibes. Check in process was smooth. We had complimentary coffee with non-dairy milk optio a for the French press in the room. And we had our dog with us, and it was a great process to have her needs met. We didn't check out the pool because it was closed for maintenance while we were there. Extra bonus was having The Ruby on site for brunch. We had planned to meet friends for brunch there and had no idea that it was actually at the hotel! Wins all round. Thanks for a great stay Hotel Zed...and thanks for being a really wonderful pet friendly option. We'll be back!

Fun place to stay. Breakfast restaurant is amazing. My place to stay when coming to Victoria

Fun place to stay and enjoyed the decor. The French press for coffee was great and thanks for providing real cream! And loved the shampoo, conditioner and shower gel provided. All at a very low cost. I’ll be back!

Yes and yes

We did not have free breakfast-not sure why that question was asked. Overall, the hotel was fun for our adventure to Victoria. We loved the decor.

Tons of fun

No complaints at all about the hotel, room was very clean, love all the added touches throughout to make it so fun, appreciated all of the details to make it a super pet friendly hotel. Amenities were great although we didn’t get to use them and suggest they extend the hours slightly to make them a bit more accessible. The noise level inside the rooms if pretty high, I suggest bringing ear plugs as the noise from slamming of doors and the motel style walkway can get loud at night and the kfc was surprisingly noisy all hours of the night with delivery trucks beeping and picking up garbage, especially if your room is facing the parking lot, like 3-5am! Very family friendly so there will be loud kids running around outside your windows, only real downside of the older hotel.

Loved our stay here. Sweet suite had enough space for a family, and we all enjoyed the 70s vibe so much! We enjoyed teaching the kids to play pool down in Grandmas Basement. We didn’t have time to enjoy the pool, but it looked great. Will definitely stay again!

Very nice and cozy