Sonesta Essential NW Houston

탐색 Sonesta Essential NW Houston
7.0
좋음
863개 리뷰에서
청결

7.2

편안함

8.0

위치

7.6

서비스

7.6

여행자 리뷰 Sonesta Essential NW Houston

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
8.0
/10
535주 전에 리뷰함

Hotels.com verified review

Nice to stay in. Fair breakfast. Swim quiet til midnight.
Adrian
2.0
/10
13주 전에 리뷰함

Expedia Group verified review

Congratulations
Guadalupe
2.0
/10
14주 전에 리뷰함

Expedia Group verified review

We did not stay at that place. At arrival, there were two untrustable persons, one outside and the other one was inside the location, this one joined the one outside. When my family noticed that, they got nervous and we decided to leave the place, at the same time we asked for reimbursement and they denied to reimbursement.
AJaysha
8.0
/10
15주 전에 리뷰함

Expedia Group verified review

Quiet area comfortable beds nice staff Roaches was coming out the walls & ac unit
Anaja
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여가 아이와 함께
2.0
/10
15주 전에 리뷰함

Expedia Group verified review

Breakfast was weak. Bedroom was ok besides toilet not working then the maintenance man supposedly came to fix it just for it to break again. Housekeeping didnt bring fresh towels the whole weekend.
Norian
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여가 친구와 함께
2.0
/10
16주 전에 리뷰함

Expedia Group verified review

I was highly disappointed with my stay. After we paid they waited to inform us the elevators were out and the maintenanceman will be there to fix it. It never got fixed and I stayed on the 4th floor so i had to carry everything up and down. Also had holes in the walls and Roaches inside the bedroom and Livingroom. I informed the staff and they said it was nothing they can do and they have no on-site manager. I will never stat there again
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Kimberly
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Custom service was excellent, great restaurants in the area
Lucy
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여가 파트너와 함께
6.0
/10
16주 전에 리뷰함

Expedia Group verified review

No elevator
Idalia
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여가 가족 휴가
6.0
/10
16주 전에 리뷰함

Expedia Group verified review

Las facilidades limpias y excelentes. El trato del personal terrible. Fuimos a desayunar a las 8:40 am se había terminado el café y de mala manera nos dijeron que no había más. Es una pena que el personal de la noche en que llegamos no valorara su trabajo al igual que la señora que atendía el área del desayuno. La habitación de mi hijo te ía olor a cigarrillo y no se la cambiaron porque el olor era de las productos de limpieza, cuando realmente el olor era de cigarrillo.
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mariel
6.0
/10
16주 전에 리뷰함

Expedia Group verified review

Todo hubiera sido perfecto pero el.cuarto tenia un poco de olor a cigarrillo y cuando lo indicamos nos digeron q eran los productos de limpieza y no nos cambio de cuarto.
Eduardo
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여가
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Just the elevator are out off service but everything else is good
Michael
8.0
/10
17주 전에 리뷰함

Expedia Group verified review

Wasn’t a bad stay at all. Worth it.
Alfredo
8.0
/10
19주 전에 리뷰함

Hotels.com verified review

Good for the price !
Verified traveler
2.0
/10
19주 전에 리뷰함

Hotels.com verified review

Our rims and tires were stolen off our vehicle
Elizabeth
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여가 가족 휴가
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Second time staying here, both times have been a good experience, elevator was loud and squeaky the first time but they have fixed it since then. Rooms are clean and comfortable, breakfast was good. Will definitely stay here again.
Maricela
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여가 파트너와 함께
2.0
/10
19주 전에 리뷰함

Expedia Group verified review

La persona de recepción no debería estar en hoteles tan bellos y prestigiosos.le dan muy mala imagen
Rodney
2.0
/10
20주 전에 리뷰함

Expedia Group verified review

1. Room 517, toilet doesn’t work. 2. The room was dirty. They didn’t clean it until the following morning. 3. They were supposed to have a breakfast buffet until 10am. They refused to cook more food, to accommodate their guests. In fact, they ran out of eggs, at 9am. I didn’t have breakfast. 4. Also, they charged me a $100 deposit for a dirty room There was an assault on a woman at the hotel. Their was a lot of blood.
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Imani
2.0
/10
20주 전에 리뷰함

Expedia Group verified review

horrible
Ryan
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가족 휴가
4.0
/10
20주 전에 리뷰함

Expedia Group verified review

it was okay but would not stay again, or recommend.
Jennifer
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여가
4.0
/10
20주 전에 리뷰함

Expedia Group verified review

Very disappointed in the quality of this hotel. I would not recommend. The elevator was missing buttons. Car that was parked one space over from me window was smashed and the hotel had no clue. See pics below
페이지당 리뷰 수
20
40

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