전체 평가 및 리뷰 Hampton Inn Nashville/Brentwood-I-65S

Generally successful family stay. The Wifi worked. Breakfast had a good variety (waffles, eggs (kind varied by day), hot potatoes, sausage, cereal, yogurt, oatmeal, muffins, juice, etc). The pool was outdoors, which wasn't great (my kids freaked out because there was a bug in the water), but it was well maintained and in a shady spot. Parking was easy to find.

Just okay to stay

There was nothing to like. Room very old. Internet didn't work. I have told about this to the reception but nobody fix it. As for breakfast, I can tell you that it was the poorest breakfast I have ever seen in any hotel. I would like to mention that I stay 6-7 days a month in hotels and I can make a comparison between prices and service. Reviews at this hotel are over rated and after what I saw in the hotel I think they are fake. In my opinion, this hotel should cost a maximum of $70 per night.

Clean and friendly.

It was convenient for our 1 night stay on our way south. As always these are usually great places to stay.

Very run down dingy hampton inn

Not the greatest Hampton we’ve ever stayed in . Rooms and beds need updated .. Service and Location were good ..

This hotel needs updating. The paint on the back of the bathroom door was peeling, the ceiling in a corner of the shower was broken through, the ironing board was broken, and the ironing pad, dirty, and the toilet was stained. We also did not get housekeeping as stated.

This was by far the best room and stay we had over our 2 weeks os travel.

Check in was very easy and staff was pleasant, room was clean but old, breakfast had decent selection and everything was in stock. I would recommend for the money.

Very pleasant experience

Nice hotel and staff

Clean

Dirty and dingy

Some mold in shower and carpet dated. Reception professional and courteous. Some cleaners did not understand English, had to call front desk.

Our car along with 15 others were broken into last night. Recommend staying elsewhere!

We reserved a king size bed with a sofa pull out sleeper on Expedia. We checked in at the hotel with no problems, but when we got to the room, there was no sofa pull out sleeper. Oscar never told us that he issued us just a king size room with no sleeper. So we had to return to the front desk with our luggage, only to find out the hotel was overbooked and our reservation could not be fulfilled with a sofa pull out sleeper. However magically a room was available, but it must be the absolute last worst room at the hotel because it smelled terrible due to air fresheners, it must have been the smokers room, room 111 across from the elevator. The light in the bathroom blinked nonstop. We stayed there 2 nights and we could not get a different room. The breakfast was very poor in comparison to other Hampton Inn’s. The entire stay was not enjoyable. We were told the property is under new ownership, but that’s not an excuse for being the worst Hampton Inn we have stayed at.

Great location outside of Nashville traffic. Pricing was good for what the stay was. Beds are very firm and uncomfortable. Room was musty when I arrived. Breakfast was limited.

Good Hilton property

My experience at the Brentwood Hampton Inn was significantly marred by a series of unfortunate events. Due to a flight cancellation, I attempted to contact the hotel multiple times to inform them of my delayed arrival. I tried calling the hotel directly, emailed, and even reached out to Expedia immediately after my flight was canceled, but faced complete communication blackout. Upon arrival, I discovered their phone system had been down for two days, which explained the lack of contact, but did not excuse the cancellation of my reservation and the "no-show" charge. The front desk staff, while polite, were unable to resolve the issue, and I was forced to pay a premium for a new room. The lobby was filled with other frustrated guests dealing with reservation problems. Adding to the frustration, my room lacked curtains, making it difficult to sleep. After finally getting to my room, I spent an additional hour on live chat with Expedia to secure a refund for the canceled nights. While I believe this was likely an outlier situation, the combination of communication failures, reservation mishaps, and the room issue made for an undeniably unpleasant stay.