Todo muy bien, pero en una oportunidad pedimos servicio a la habitación y luego quise que la comida me la calentaran nuevamente y se negaron

O hotel estava lotado, mas preparado para receber todas essas pessoas. O atendimento foi bem satisfatório. Quarto de luxo muito espaçoso e muito limpo. Ótima cama e banho Gostoso.

Hotel maravilhoso, bem localizado e com muito confronto.

Hotel bem localizado e serviço impecável. Adoramos! Será nossa primeira opção em uma próxima oportunidade.

Very clean and safe

Thanks so much to all the friendly staff at the beautiful Windsor Leme hotel!! Everyone was very professional, kind and helpful. To me this is clearly the best spot on the beach front. If there was boxes to check for everything it has to offer, it would check all of them. Views ✅ location✅ friendly staff ✅ room ✅ shower (haha cause it was the best shower ever)✅ food ✅ thanks again for making our trip from Canada just the best 🫶🏼

Breakfast is amazing. Beach view is incredible. Location perfect.

Estava tudo como no site, gostei muito do Hotel! Quarto grande e limpo, café da manhã muito bom

Breakfast should have been included

Clean

El personal es súper amable, excelente opción para estar en Río

Habitación limpia y personal amable

El mejor hotel sobre copacabana

Great location, cleanliness, comfort. Various sets of pillows and blankets in the rooms, quality toiletries. Nespresso capsules are available in the room for a small price. Breakfast is excellent - great ingredients, broad variety, they refill all the time. Tapioca & omelette station is really working well, they make tasty stuff. They change pastries every day. Rooftop pool is a gem - view is like from a postcard, and you can really get your zen there. Also a special mention to the staff who communicated well that AC shouldn't be turned on in our room - well done, every time the room was cleaned, this was respected, thank you. I'd stay here again. What can be done better: - Many guests go for early tours and the hotel could offer a breakfast bag. It is a common service even in hotels of much lower rank. It is not about 'taking food out of the hotel and someone suing them if they get tummy issues', it is a simple courtesy and can be also followed by a disclaimer if they are so afraid of that...I'm mentioning this part about consuming food outside of hotel, since the restaurant is plastered with those signs that for 'guests safety they shouldn't take food outside of the restaurant '... - Cappuccino in the rooftop bar tastes like a colored water with some foam on top.... We were really surprised by the quality...other beverages are great

Maravilhoso, excelente hospedagem. O atendimento e maravilhoso, já ficamos em vários hotéis de 5 estrelas e o atendimento desse foi insuperável, esta no top 3 em atendimento que ja tivemos em todos hoteis que ja estive. Muito conforto e limpeza

Absolutely amazing! Great service, clean, smells great and my room attendant in the 17th floor was exceptional. Hotel is in a nice area and I felt safe. I will definitely come back to this hotel.

Great view

We were so well received and given VIP treatment from check in to check out, a wonderful team and we thoroughly enjoyed our anniversary, will certainly return. Thank you.

Nice hotel. Rooftop is very nice

Excellent Breakfast , heated pool