Comfortable..

Overall great experience, only issue was the beds were hard compared to other places I’ve stayed.

Very clean and prompt and has great shuttle service to BWI

The water for hot tea wasn’t hot it was warm.

I stayed at the Courtyard for 7 nights and plan to stay again for a few nights at the end of December. I had a very pleasurable experience and really don't have anything negative to say but will say that hotel is for sure a little dated but my room was very exceptional clean and housekeeping was excellent although most don't speak English so it was difficult to communicate with them. The only negative l found was with the shuttle pick up from the airport when l arrived. The shuttle is shared between at least 3 other properties and when you call for a pickup communication is not clear about that. It was cold and l waited a significant amount of time so l ended up paying for an Uber to get out of the cold. They have several streaming service options which is another nice plus. I would definitely reccommend this hotel and its in a great area with lots close by.

My room was clean and the hotel quiet. The van driver and young man at the food bar were personable and welcoming. Otherwise it was the usual perfunctory, anonymous experience all too common these days.

Everything was perfect!

no ideas

First let me start by saying i have stayed here several times. This was the worst stay i have ever had first night no microwave First inconvenience, ok we tried to eat our food cold. Second inconvenience TV didnt work we had to pack up everything and the children and change rooms. UNACCEPTABLE Third Inconvenience of not having hot water at all! We stay here when my Cheer teams go to competition every year. When i talked to the front desk i was told because i booked through a third-party (expedia) that they would have to call and confirm my stay/booking ??! I am more than 100 miles from home. I would like a refund on at least one day. We were dirty sweaty and extremely uncomfortable...

Clean. Comfortable bed

Room was clean and well equipped.

Our flight was delayed overnight and needed a hotel room to rest. I was very impressed with the hospitality we received which included prompt shuttle services, friendly staff and a very clean room. I would highly recommend this hotel to anyone in the BWI area.

Was given a room next to the elevator shaft. Bother me during the night otherwise it was a nice room.

clean rooms nice lobby

Everything was nice

Traveled for business. Place was very clean and convenient. Staff upon both check in and check out were very friendly

The staff is very nice and professional.

Good restaurants in the area

Totally new spacious rooms; had 2 queen beds and a large TV with excellent cable. Bathroom with tub and great showhead. Price was so good compared to the other local properties; and I needed a 4:30am shuttle to the airport. This hotel was perfect for anyone needing convenience to BWI with early departure time.

Parking was safe. Quiet hotel. Great for 1 night stay before flight